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Would highly recommend this app! One of the best apps that will allow you to manually assign product recommendations per product. Looks great on any theme and the app developers were extremely helpful and quick to respond to my questions.
Great app, easy to use and even if you struggle Harshul is so responsive that you can have any alterations completed within a few hours! Great service and a very clean app that helps generate a reasonable level of revenue considering the price!
The app cant even show something as basic as most popular products. How do you exspect me to believe that the rest of the app works. This is a joke. Talked to Manish that keep telling me that they have fixed the issue, when clearly they have not.
So far, so good! I had some minor issues with the currency showing as USD on my end, but it was just a cache issue. Also, I received prompt help adjusting the CSS to match my site's design. Outstanding customer service, would definitely recommend!
Hi There,
Thank you for your feedback. We aim to provide prompt and effective support to our customers. We look forward to helping your store increase sales with our recommendation system.
- LoopClub Team
They were efficient when I needed help from them. Layout and size was a problem for me to manage as the mobile version not able show what I want. However, they help me based on my vision upon my request and they have done it pretty well. Fantastic
Hi There
Thank you for your kind feedback. We aim to provide quick and effective support to our users. Looking forward to helping your store grow in sales with our app :)
- LoopClub Team
This app has been bringing us significant results as the team understands the customer journey well. More importantly, the support team has been really helpful and responsive in optimising our strategies and listening to our concerns. 10/5 stars for them :)
We implemented this app to 3 shops and are very happy with everything. We had some bugs at first but Harshul fixed it quickly and now everything works smoothly. Furthermore, the styling is customized for our shop and looks great. I warmly recommend this app!
I honestly cannot say enough good things about not only this app, but the company as well. Harshul was prompt to assist us with every issue we had, and solved everything in a timely manor. We are more than satisfied with this company and will continue using any app they put out.
I had an absolutely horrible experience with Glood the app and Glood the company. 1. Poorly designed merchant user interface. 2. Limited design control of the FBT bundle widget. 3. Does not support bundle-level discounts.
4. Atrocious customer service and support. I do not recommend this app.
Hi there,
Our aim is to provide the best merchant experience possible. And we have been able to do that by providing a no-code platform to our merchants and the best possible customer service. We have received high acclaim from merchants who have used the platform.
When you reached out to us, we were very clear about the functionality that we can support. Our platform specializes in giving a Personalized Experience. We do not support a different discount for each bundle and we were very clear about this. We ARE NOT a bundle application.
We support any level of customizations in recommendations layout for carousel & grid. But due to the limitations in the bundled functionality, there are some design restrictions. We were VERY CLEAR about this as well.
We had provided the answers to your queries and you had acknowledged that as well. We always have taken pride in providing the best possible service.
Even after clearly answering the questions, you were not happy with our service, then I apologize for that but we have been very fair.
We all wish you very good luck in the future. We always like to see merchants succeed, whether they are using our application or not.
Glood.AI Team
Best customer service I've ever seen. Their support helped us set up the app quickly, tweaked it to match our existing design, and offered strategy recommendations for how to best place the recommendation widgets. Also saved us a lot of money compared to our previous app without loss of function. 10/10
