Coral: Recommendations & Chat

Coral helps shoppers find products faster and get support in the same conversation.

Recommendations & Chatbot gives Shopify merchants a single AI assistant for product discovery, customer support, and order help. It uses synced catalog data and store knowledge to answer shopper questions, suggest relevant products, and keep conversations aligned with the merchant's brand, Merchants can customize chatbot behavior, support, and storefront presentation from the dashboard.

• AI chatbot for product discovery and customer support
• Personalized Recommendations for Shoppers.
• Synced knowledge base for grounded store answers