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Sinchain on the support team is excellent. Has helped me through multiple issues via live chat, fast. Thanks! -
UPDATE from August 13th 2026:
The support team at Recurpay has absolutely gone above and beyond to help our store with custom changes that other apps would've left us hanging on. Recurypay is top-tier and you can count on them to make you and your customer's happy. 10/10
I’ve been using Recurpay for a few years now and couldn’t be happier, especially with their live chat support. Their team has a positive, supportive attitude that’s hard to find these days. They actually take the time to understand what you need and come up with solutions. On a few occasions they’ve even gone out of their way to make special requests for our store happen.
The app itself is excellent too. It’s full-featured and keeps improving. We especially love the analytics page that shows all our upcoming orders grouped by product - it’s a huge help for planning ahead. We’re also starting to use the customer-facing product edit features for upsells, which look very promising.
Highly recommend Recurpay - both for the app and the amazing team behind it.
Muy fácil de usar y adaptar en la tienda. Se adapta muy bien a shopify y el precio es ideal si estas empezando o quieres probar el sistema de suscripciones. Definitivamente vale la pena, yo busqué muchas apps y todas o eran muy caras o no se veían como yo quería en la tienda, esta app lo tiene todo.
This app is extremely laggy and we have had a variety of issues with orders actually being placed automatically. Screen load times take upwards of a minute.
Hi Balanced Beings team,
These are serious issues and not the experience we build for. Load times of a minute and orders not processing automatically would frustrate anyone.
What makes this harder is that we never got a chance to dig into it with you directly as there was no chat initiated. Performance and order reliability have been areas of significant improvement since this review.
If you are ever open to reconnecting, reach out at help@recurpay.com and we will start fresh.
Shubham | Merchant Happiness Team, Recurpay
I highly recommend this app—it's been consistently reliable, and the website’s visual design is both appealing and user-friendly. I love how clearly it displays discounts, and the backend of the platform is simple to navigate. Huge thanks to Sinchain for the excellent support in helping me resolve an issue with the draft date.
Fantastic Subscription App with Great Support
The interface is intuitive, setup was straightforward, and the flexibility in customizing plans and frequency really fits our business needs.
What really stood out was the support, the team is super responsive and helpful, even with more detailed or technical questions. They made sure everything was working exactly how we wanted it to.
Highly recommend Recurpay for any e-commerce store looking to offer a seamless subscription experience.
Extremely satisfied with the seamless integration handled by Ajsar and the team. Any issues that arose were quickly addressed and resolved, making the entire process simple and straightforward. By far, the smoothest migration we’ve experienced.
Special mention to chatbot Sinclair, who was incredibly helpful — quick to respond and excellent at explaining product features in depth. This made our decision to transition from Loop to Recurpay much easier and more confident.
Highly impressed with the overall experience.
PRETTY GOOD AT MANAGING MY SUBSCRIPTIONS FOR MY ONLINE MEMBERSHIP GROUP. I USE THIS FOR FACEBOOK INSTEAD OF A PLATFORM LIKE PATREON (WHICH I HAVE USED IN THE PAST). PRETTY SIMPLE TO SET UP AND KEEP TRACK OF NEW OR CANCELED SUBS.
Very few issues on install. Customers started to use the subscription feature right away! (Staff is helpful with one issue we currently have)
Driven Racing Oil team, glad customers jumped in quickly after install! The widget conflict on your bundle product pages got escalated and fixed by the team. Last we checked, subscriptions have been running well since then. Always here if anything else comes up.
Please feel free to reach out us help@recurpay.com or start a live chat. We will right there to make your experience better.
Shubham | Merchant Happiness Team, Recurpay
I’ve had an outstanding experience using the Recurpay: Subscriptions app. The platform is intuitive, easy to integrate, and packed with features that make managing customer subscriptions a breeze. From setup to daily use, everything has been smooth and efficient.
What truly stood out, though, was the level of support I received from Sinchain. Sinchain was incredibly responsive, knowledgeable, and went above and beyond to ensure my specific needs were met. Whether it was customizing workflows, troubleshooting issues, or just offering suggestions to optimize my subscription setup, Sinchain was always there with helpful advice and quick solutions. It’s rare to find support that’s not only technically sharp but also genuinely invested in your success.
Thanks to Recurpay and Sinchain, we’ve seen improved customer retention and a much more streamlined billing process. I highly recommend this app for anyone looking to simplify and enhance their subscription management.