Reseñas (581)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 10 de mayo de 2023

Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders.

The app works like a treat. The service is outstanding. I highly recommend it!

Caduree
Australia
Alrededor de 1 hora usando la aplicación
22 de febrero de 2023

EXCELLENT, timely support.

And the app, compared to any other subscription app available on Shopify (believe me, I tried them all) offers an intuitiive, well-designed interface and a pleasant UX.

If you're tired of poorly designed, convoluted solutions that clearly never invested in product design and leave all design decisions to developers... if you're looking for a platform that was designed "the Apple way"... Recurpay is for you!

Shop Skeptic
Estados Unidos
3 meses usando la aplicación
15 de noviembre de 2022

Une application vraiment idéale pour mettre en place mon abonnement de box mensuelle. Le support a vraiment été parfait pour m'accompagné dans mes demandes d'aide. :) J'ai pu proposé différent abonnements et possibilité de paiement a mes clients en quelques réglages et surtout je peux suivre facilement les abonnements dans mon interfaces et sur shopify ! J'ai pu traduire la majorité des éléments ! Merci au support qui est vraiment réactif !

Maison Paon
Francia
2 días usando la aplicación
30 de agosto de 2022

I recently installed Recurpay and was absolutely impressed with the incredible service I received. I was a bit stuck on a couple of things being a complete novice so I popped onto the online chat & spoke to Sinchain. Nothing was too much trouble and all was able to be sorted out without me having to worry at all. I would highly recommend Recurpay. I am thrilled I came across them and have chosen to use them for my subscription service. Thank you!

Scented Purpose
Australia
2 meses usando la aplicación
Fecha de modificación: 12 de mayo de 2023

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent.

Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free.

Also, it doesn't update with theme updates. And didn't notify me when it fell off.

Despite the frustration, I gave the second star because support is super helpful.

Cocoa Future Collaborative
Estados Unidos
29 días usando la aplicación
Recurpay respondió 24 de junio de 2026

Cocoa Future Collaborative team, your feedback on the pricing description directly led to us fixing it and that helped every merchant who came after you. On the theme update issue, this is a platform-level behavior on Shopify where any app widget needs to be re-injected after a theme change. That said, we have significantly improved how we handle this since 2023, with better detection and faster re-integration support. The product today is quite different from the days you experienced. If curiosity ever brings you back, we would be happy to show you.

You can reach out us at help@recurpay.com

Shubham | Merchant Happiness Team, Recurpay

21 de noviembre de 2022

Especially if you start with the subscription, I have installed about seven subscription apps, tested them, and later de-installed them. No one can achieve my simple expectations (multicurrency & multilanguage). The support was always very kind but without results. The first one who started to work was App by Recurpay. All tweaks have been done within two days, and I am finally happy—my most profound recommendation. You can see the result at gfBar.com.

gfBar
Chequia
4 días usando la aplicación
30 de septiembre de 2022

We had issues right away with the Proceed to Cart button not working, but the RecurPay support team is great! Even with using the free version. They stayed late on their Friday night to help, and within an hour found the app that was interfering with the checkout process. They did some testing and made sure everything was working as we wanted. As for the App itself, easy setup, easy customization, and reasonable pricing options. So far everything is great!

American Licorice Company
Estados Unidos
Alrededor de 2 meses usando la aplicación
9 de marzo de 2022

Recurpay's a reliable platform to get Subscription modules sorted for your D2C businesses. It's an all-around steal, considering the functionality, and the fact that Gurpreet and his team are a delight to work with. They extended technical and advisory support to us to optimize our subscription modules as well. Pre and post-onboarding, they patiently tended to our numerous queries and ideas and gave effective advice. We recommend Recurpay. - Raghav (Bombay Island)

Bombay Island Coffee Co.
India
7 días usando la aplicación
1 de junio de 2023

This is the customer service that start up-and-learning clients dream of.
Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :)

Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

réelle
Estados Unidos
4 meses usando la aplicación
4 de febrero de 2023

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

Soom Shower
Estados Unidos
Alrededor de 3 horas usando la aplicación