Recurpay Subscriptions App

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent.

Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free.

Also, it doesn't update with theme updates. And didn't notify me when it fell off.

Despite the frustration, I gave the second star because support is super helpful.

Especially if you start with the subscription, I have installed about seven subscription apps, tested them, and later de-installed them. No one can achieve my simple expectations (multicurrency & multilanguage). The support was always very kind but without results. The first one who started to work was App by Recurpay. All tweaks have been done within two days, and I am finally happy—my most profound recommendation. You can see the result at gfBar.com.

We had issues right away with the Proceed to Cart button not working, but the RecurPay support team is great! Even with using the free version. They stayed late on their Friday night to help, and within an hour found the app that was interfering with the checkout process. They did some testing and made sure everything was working as we wanted. As for the App itself, easy setup, easy customization, and reasonable pricing options. So far everything is great!

Recurpay's a reliable platform to get Subscription modules sorted for your D2C businesses. It's an all-around steal, considering the functionality, and the fact that Gurpreet and his team are a delight to work with. They extended technical and advisory support to us to optimize our subscription modules as well. Pre and post-onboarding, they patiently tended to our numerous queries and ideas and gave effective advice. We recommend Recurpay. - Raghav (Bombay Island)

This is the customer service that start up-and-learning clients dream of.
Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :)

Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

The beauty of Recurpay is in its simplicity and being a complete solution. It's easy to set up and start taking orders for subscriptions. Follow the simple steps to create required subscription options and link it with your Shopify store. And it's complete because the team at Recurpay is patient and helpful in listening to our requirements and proposing relevant solutions. They've helped us streamline our subscriptions, while ensuring we get the customizations we need for our business use-cases. Thanks! We recommend Recurpay for enabling Subscriptions for Shopify store.

recurpay is building a brilliant subscriptions infrastructure for consumer brands and more! we can't escape tech issues that do come some times with everyone with everything tech. but, believe me, when they do with recurpay, you are going to be dealing with possibly one of the best chat support overall we have experienced. by overall, we mean in all possible ways I can think of! also, you will see a cute little sinchain, which btw is also what chat calls itself!

also, yes one feedback - you guys must have a call support too - not everything can be on chat every time!

I was leary about trying another subscription app after the last one failed me..SO I did some research online and saw that Recurpay was listed in the top 5. SO I tried it. Was a little confused so I reached out to the chat service (it's 2am where I am located) and they responded. SinChain was my rep who helped me and he/she was AWESOME! Not only did they help, they understood exactly what I needed and instead of just blowing me off or keeping me waiting he asked me a few questions and set up my subscriptions the way I wanted. All within about 10 minutes. So if you are his boss reading this, take him to lunch and give him a raise! If the app is no good, I will come back and let you guys know, but with the customer service I just received, I am going to say it is probably a great app too. Thanks and I hope this review helps someone else who is unsure.

We switched from Recharge to Recurpay a couple weeks ago. So far everything is working as expected. We had some hiccups in the transfer due to issues on the Recharge side, but Recurpay did a great job of handling everything. The chat support is fantastic. They reply promptly and the agents either know the answers or can get them very quickly.

I'm giving 4 stars because I would like the ability to sort subscriptions by next order date, as this helps us with planning.

It's also is a challenge that we can't update payment information or create new orders and enter payment manually within Recurpay as we could in Recharge. I understand this is because of how payments are processed, but it does create a roadblock for us when helping our customers.

All in all, it's much better and cleaner than Recharge as it doesn't create duplicate listings and, so far, it always functions as intended without a bunch of random glitches.