Casa Subscriptions & Bundles

Casa subscriptions has been extremely successful for our business. Sam from Casa provided wonderful assistance to enable a smooth and smart setup getting the subscription up and running in no time at all. Highly recommended!

Not relaibale, one month skipped all subscriptions and then had 2 subscriptons ( March and April) in one month, which upset all my customers. Also it carries on even after the subscription has ended, which also made my customers very annoyed.
I emailed customer service and they kept putting me to different people and NO one resolved the issues or got back to me!
So not happy at all.
Messaged after I left a review to explain, and I understand there can be bugs, but I lost the trust of my customers which is VITAL to me.

My experience with Casa has been great. The app does exactly what I want it to do in terms of simple functionality that allows people to buy via subscription. It notifies me when we have a subscription order, which is a great tracking tool. In addition, I needed custom code for very specific requirements to be met for our credit card processor (we are in a restricted product category), and Sam was happy to meet, discuss our needs, come up with a great solution, and implement it for a very reasonable fee. I would highly recommend!

I had a very specific need for my meal delivery company that no other subscription apps were able to help me with. I needed weekly customizations to customers orders. I got an immediate response from customer service when I reached out. We worked together on a solution for my business that was able to help me finalize my website. I highly recommend this subscription app and I'm glad I found them.

We had a conflict with one of Shopify's themes and the Casa plugin. Turns out it was an issue with the theme code and not with Casa at all. Their customer support still helped me sort out the issue, and even edited my theme code to make it work. They went above and beyond.

We are on the free plan but pay the $3 for "Priority support and unlimited email". This was after our 14-day trial. Sometime around early November, the app no longer displays subscription discounts on the cart or at checkout. Support, while responsive, says: "Let me connect with my team and provide you with an update." This was 6 days ago.

I am looking to replace Recharge and installed Casa Subscriptions. I was not able to get it to work and was not impressed by support - my issue was reported to development - but not fixed within timeframes promised. Nor did they communicate with me to let me know that they had an issue.
Regardless of how good this app is - support is critical in the selection of any app.
Note that I have moved to Seal Subscriptions and am live on this app.

The app itself is very easy to use and is very straight forward. In the midst of using it, I ran into a couple of technical problems. So I reached out to customer service, and they were more than helpful! They spent hours and days, fixing the problems and making sure that everything's working smoothly. And now, it's one of the best apps I'm using :)

Excellent customer service, especially with the initial setup.
There were a couple of minor issues with variants (fixed within a short time by their developer), and with incompatibility with our purchased theme (workaround - put the T&C's and description into a product metafile).
Looking forward to giving our customers what they have been asking for - a wine club where they get to choose what they have delivered and how often. Since the app is new for me, it's too early to comment on the final functioning of the app, however I'm sure they will continue their amazing customer support.

Great app and amazing support.