Redo

Very helpful team! Very clear and supportive through set up and continued use! Easy to use app with many different capabilities!

Great customer service. Took amazing care of our issue!

8/7/26 I had the helping hands of -Sam McKendrick- whom saved me hours and a headache of a accidental label purchases around 236 orders , Imagine printing that out 1 by 1 ,NOT FUN. Sam Kindly fixed everything for me - fast response - fast action ! 1000/10 would recommend. - Chantel<3
with THE DRIVE CLOTHING

I had an excellent experience with JY Ferry from the Redo support team. I reached out regarding an issue and JY was incredibly helpful and responsive. They took the time to explain the system behavior clearly and walked me through an "Advanced Flow" workaround that perfectly solved our problem. I really appreciate the efficient and practical support!

We've only recently been onboarded with Redo, but our experience so far has been excellent. Carson has been incredibly responsive and helpful throughout the process, always quick to answer questions and provide support when needed!

One of the biggest concerns when implementing a new platform is whether you'll continue to receive assistance after signing up. It's been reassuring to know that Austin, Carson and the Redo team have remained engaged and readily available to help us navigate onboarding and beyond. We're excited to continue working together and appreciate having such a responsive partner.

I've had a great Redo experience! They are super willing to jump on a call and help troubleshoot. I had a call with Tyler and Mason this morning, and they helped me work out any issues I had! System works great and really does A LOT! I use Redo for shipping, returns, and marketing! Would recommend!

Our store transferred from Loops to Redo and we have been very happy with the customer support and the returns portal functionality itself. The redo team takes on the engineering work for reformatting the checkout button to our liking. We are super grateful for everything the redo team has done for us. They helped a lot with troubleshooting complicated market pricing issues when shopify made their recent markets updates and were able to rectify our issues rather quickly.

Customers also mention the return and exchange process is superior to Loops, and the recurring cost was removed due to redo's pricing structure. Thanks Redo!

I wanted to share how wonderful our experience has been with Redo over the past six months! Their team has been incredibly responsive and supportive from day one, and we are so grateful for their partnership.

JY was very responsive and helped me solve a problem that was kind of confusing. He stayed with me until it was completed which took awhile. The app itself is pretty straight forward. Good experience so far.

Great experience working with Mason Tiberius. He was very helpful on educating me about the products and helping me with the changes I needed to make to my account.