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have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help
Dallin was so easy to work with! Can’t recommend enough. He helped me above and beyond with my online store!
Elijah F. has been incredibly responsive, knowledgeable, and kind to work with. He took the time to explain everything clearly and made the entire process easy and stress-free. His professionalism and willingness to help are greatly appreciated, and he's a valuable asset to have access to. Thank you for all of your help!
Love the app, has streamlined our return and exchange process tremendously!
Incredible app. We've been in business for a few years, manually emailing return instructions to customers around the world. I've won so much time back by using Redo. It was so easy to get set up, their team does it all for you. Now, it's literally 1 click for the team to process returns and exchanges when they come through and their system does all the rest. I even waited to write this review so that I wasn't writing it based on initial smoke and mirrors. Genuinely impressed by the whole experience.
REDO has made my job so much easier managing orders and returns. Very rarely is there an issue with the system, but when there is, their online support team is quick to help look into it and resolve any problems. Great customer service and the application itself is very easy and straightforward to use.
Redo has been one of the best martech additions to our business. Justus, Austin, Seth, Konnor, and others have been lifesavers day in and day out.
The support is always prompt and resolute by Redo. Thank you and happy to partner with Redo.
Krista was the best.
Super helpful and supportive!