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I can't explain how much help Redo has been! We recently worked with Alec thinking something was wrong with our site, it had nothing to do with Redo yet he still helped us out anyways and got our site working great! We love Redo and everything it has to offer and how kind and hard working there team is and how willing they are to help no matter what! Thank you Alec for all of your help!
Exceptional Support from KONNOR.
I recently encountered a complex issue on the website, I was stuck, however KONNOR from the support team made it his mission to provide a resolve. He resolved all issues and went above and beyond to provide me with custom code for a 3rd party app we use.
Five stars without a doubt!
Great merchants and good customer service
Redo has been an extremely helpful app for our boutique! Every time we have a question or need help utilizing redo, their customer service has been excellent!
Our team had an urgent request, and Hayden jumped right in without missing a beat! He was incredibly helpful and made sure everything got done quickly and smoothly.
Redo has been amazing to work with! Their team is always quick to respond, very helpful, and easy to contact whenever assistance is needed. Every time we’ve reached out, they’ve been professional, friendly, and efficient in resolving any issues or questions. It’s great to have a support team that’s reliable and genuinely cares about helping their customers. Highly recommend!
We have been extremely happy with our experience so far. The team and customer support have been some of the best we’ve worked with — responsive, attentive, and genuinely invested in finding solutions that work well for both our team and our customers.
Since we offer personalized products, exchanges have historically been a pain point for us. While there are still some limitations, the Redo team has been proactive in finding workarounds and continuously improving the overall experience. It’s clear they understand the common challenges brands face and are building the platform with both the customer and internal team experience in mind.
A huge shoutout to Zach, for being incredibly hands-on throughout the setup process, making sure everything fits our needs, and always taking the time to walk through questions and solutions with us. Samuel has also been fantastic on the customer support side — responsive, helpful, and great to work with throughout the process.
We have been using Redo for 2 years now and it has been a great experience using it. Their team is super helpful with quick answers whenever you need them, shootout Alec!
Thanks
Great app and even better customer service when you run into an issue.
Great customer service and very fair company, app works very well