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Customer service has been great. Performance has been great. Easy to install, and easy to work with. Would recommend to anyone!
We switched to Redo to get off manual returns and it's been worth it. Setup was straightforward, the platform is easy to navigate, and the support team has been great whenever we've needed them. Definitely recommend, saving us a bunch of time!
Hayden was amazing! He fixed my issue and kept me informed! Great customer service!
We started using REDO for returns, and we have added more and more of their products along the way because of the amazing support and ease of implementation.
Redo has been extremely helpful for our CX team and for our customers! We've been working with them for almost two years now, and we are very happy with the service that's been provided. We haven't had any negative interactions, and their team is always willing to help find a resolution. I would absolutely recommend Redo for your business!
We recently started using Redo, and it’s already made a noticeable difference in our returns process. What used to be a more manual workflow is now much more streamlined, making things easier and more efficient for our CX team.
The portal is intuitive and easy to navigate, both internally and for our customers, which has helped improve the overall returns experience.
What really stands out is the Redo team—they’re incredibly responsive, helpful, and solutions-oriented. Anytime we flag an issue or have a question, they’re quick to jump in and work toward a resolution. Mason and Corbin in particular have been great to work with.
Overall, it’s been a really positive experience so far, and we’d definitely recommend working with them.
Great service has made our return process a lot simpler for us and our customers. Customer service is also really easy to work with
Getting up to speed with Redo has been pretty easy! I like how customizable the system is. And they have wonderful support!
They offer a lot more than it says on the tin.
We came for the shipping protection and free returns, but stayed for their order management portal and great client support!
Been using Redo for a few months now after being introduced to them via Return Bear. Great software. Great team. Really pleased with the returns infrastructure. Special mention to Mason for great support :) thanks guys