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It's an absolute nightmare. It's an absolute nightmare. It's an absolute nightmare. It's an absolute nightmare.
Haven't started processing returns through the app yet, but 5/5 stars to Dustin and Max for all of their help with onboarding and sharing general information about the app and the benefits it will have for our business and customers. Looking forward to the Re:do journey ahead!
Just completed onboarding with Re:do! Super excited to utilize all the automation features and customer friendly flow for our amazing customers! HUGE SHOUTOUT to Chris and Max for all their help making the process quick and easy! Great support and they were able to get answers to all my questions super quick! 10/10 recommend!
Our company has been using Redo, over the past 2 years and we love how dynamic and robust the platform has become. There are ton a features that can help optimize your business and website in a variety of ways. There are always things that can be better, but I would say the team is very attentive and considerate of their customers needs!
We've been on Redo since August 2025, and there's a reason they stand behind their product. It's been a great success for both our customer service team and our customers. From launch to needing account help, the Redo team can't be beat!
Would highly recommend this app. Have been using it for a year now. The team is super responsive. Very easy to work with them.
We've been working with REDO for the past year, utilizing their returns/exchanges and OMS platform. We've had nothing short of an extremely positive experience working with their team and recommend them to all of our 3PL accounts.
We love Redo. Their customer service is great and they do a great job of adding value.
I highly recommend asking them about ALL of their services at the beginning, they are so sweet and try to just introduce one at a time so they don't overwhelm you but the value added was so worth it we just dived right in to almost all of their additional services. It's been almost 5 months and I am excited to continue growing with Redo.
I am not paid by them in any way but if you would like to hear more about my experience feel free to reach out - elizabeth@savethegirls.com
These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating.
Great app and even better people.