Redo

Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you.

Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site.

Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app!

Redo has been tremendous not only for our customers but for our staff. The simplicity and professionalism of the return portal has been nothing but smooth and easy for our customers to use and the processing time when the returns come in has drastically decreased. Our handling time for a return is only a matter of seconds. The business model of Redo was a huge incentive for us to implement their system. Zero fees and no contracts are hard to come by in todays world so on top of everything else it seemed like a no brainer for us. To top things off, they have an outstanding team of employees. They are very quick to help get things done and if you ever have any issues they are right there to help! Can't recommend the app enough!

REDO is the best return portal available. The reporting is top notch, the portal is clear and concise, and the customer support is AMAZING. Alex Humble and Parker Mackay are two of the best sales reps, and account managers I have ever dealt with. They answer every question and concern with honesty and promptness. They are flexible and always innovating ways to better help their clients. REDO has been one of the best changes we have made to our business. The amount of money we have saved with return shipping is bananas - tens of thousands of dollars. I'd recommend REDO until I was blue in the face! Thanks REDO!

Has completely transformed returns for us. We aren't losing money on them anymore. We are making money!

We implemented the app several months back and have noticed a reduction in exchanges and more satisfied customers completing the entire exchange online. We no longer do manual support for exchanges. Re:do is very responsive to any issue we have. Good people at Re:do, we pay the cost for our customers. Best of all now they now support UPS labels, we as have issues with USPS in our area.

For the first time in 14 years of running an e-commerce business I'm no longer paying for returns. I'm actually making money on my returns!

Awesome app and company. The level of support provided by the team is unique, I highly recommend this platform/app to any e-commerce brand.

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.

Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast.

The Redo Team was super helpful with implementation. Highly recommend the app.

Redo has been a game changer and a huge time saver for me as a small business owner. Easy setup and the Redo team has been great to work with. Not only did redo simplify things on my end, it added value and reassurance from the customer’s perspective as well. Stop manually coordinating returns and get Redo.

Redo has been great. The automatic creation of exchanges when the product is delivered has been super efficient and has helped reduce the amount of emails we get asking for refund/replacement updates. The cost savings on standard returns has been very beneficial.