Redo

Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place.

Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!

Jaxon and Skylar are incredibly helpful! I appreciate them checking in with me and my team while we are transitioning into using Redo. So far the app is very helpful. I especially love the Bulk Shipping option to sort similar orders. Our company ships LARGE Kickstarter campaigns and this feature are been invaluable in that process.

Redo has been super helpful to our growth as a company.

The returns flow Redo has is customizable and has made it so much easier for us and our customers to process returns.

The support has been great, responses are quick, and Austin, Alex and Jackson have been so easy to work with. Can't recommend enough!!

We are using Redo for Returns and Exchanges as well as CX. We are loving both solutions! Returns and Exchanges has been saving us a ton of time, and the CX tool has been as well. Their support team has been awesome and are always super responsive.

Our customers love this app as it makes returns and exchanges so easy. We love it too for ease of use and reduction of customer support tickets. The analytics platform is super helpful and they have great support. Highly recommend, can't wait to see what other new features you come up with!

Just started with Redo in prep for a busy holiday season and it has been a very smooth transition from our previous return portal.

Jed (Sales), Seth (Tech/Sync), and Jaxon (Support Chat) have all been incredibly helpful so far in getting everything up and running! Weekly onboarding calls to make sure we understand Redo (portal, backend, customer facing and anything else we may need) has been efficient even when the team has a plethora of questions.

Definitely believe Redo will be a longstanding app we will be using for the foreseeable future. Thanks Redo Team!

Our Redo experience has been amazing from day one. From the integration to the continued support, the process has been seamless. Our customers have responded well to the experience, and it has improved our returns/exchanges experience exponentially.

We appreciate all of the help Redo has provided to our business on the ecom from. Since the world of ecom is moving to an AI Shopping experience, Redo helps take the fear out of adding AI to your website as they walk you through all of the steps needed to take your website/shopping experience to the next level!

Redo has really been a game changer when it comes to streamlining our Customer Support process. It's made it so simple to take care of all of our customers' needs, in terms of modifying orders, helping with returns, even keeping in touch with our customers. Several steps have been saved, thanks to the ability to email customers directly thorough the platform. Making the switch to Redo has been the best decision we've made

Great app + great support
Redo’s been super smooth for us — easy setup, clean interface, and it just works. Big thanks to Aaron for always being on top of things and making sure we’re good. Definitely recommend if you want something simple that actually makes the return process easier.

–Shawn from La Familia