Redo

It's been such a smooth experience using Redo to manage easy returns and exchanges for clients and the chat is amazing! they always get back to me on time and help me with any problems i've had so big shoutout to the team and will def keep using them in my store.

Also, big shoutout to Talmage who helped me on these portal setups and tag exclusion which was super needed for my store and i coulnd't figure it out

Redo has been great to work with! We use it for our online support chat as well as our returns and exchange process, and it’s been smooth sailing. Their support team is wonderful and always helpful. Like any system, there can be the occasional minor glitch, but it’s rare and always resolved promptly. Highly recommend!

Really happy with the returns portal and user experience! Support has been really helpful to resolve any issues along the way. Has saved us a lot of time and made the process much easier for both us and our customers. Really happy with our decision to go with redo!

Highly recommend! Awesome app, awesome team. Replaced multiple apps with this one and gained features and functionality in the process. Super helpful team that worked through our unique setups and integrations. No pressure to use elements we didn't need, just focused on the areas that helped us level up.

Redo has been such a game changer for us. The UI is very easy to use and the support of the reps across the board has been exceptional. Worked with Greg Bryce and Jackson a lot and they have been phenomenal! So glad I left Shipstation!

Working with Redo has been great! They have made my return process much more streamlined and easier for customers. Customers can print labels through the dashboard return. It's made it very simple for them. Assistance is always available, and they will help you build out the logic for your return process. Lastly, if you want to provide package protection for your customers, they can set that up for you too and you can collect and keep the funds should your customer choose that option. Can't say enough great things about Redo.

We have been working with Redo for a little over a year now and have nothing but good things to say. We use them for our shipping protection, email automations, and a custom warranty flow. Our processes can be very complicated but the Redo team has always gone above and beyond to see what they can do to customize their products and make them work for us. The whole team is amazing and there are many people willing to step in when problems arise. Shoutout to Jackson for being such a big part of why we've had such a great experience with the company and app as a whole!

Wonderful experience using this app. Redo’s support team is always quick to help with anything that comes up. The platform is easy to navigate and simple to customize to fit your brand. I highly recommend it to anyone looking to streamline their returns process. Redo goes above and beyond by offering additional value and innovative services. Special thanks to Greg from Redo, who always takes the time to walk through any questions or potential confusion with patience and clarity.

Since adding Redo, our exchange and return process has changed to be an easy, straightforward process, not just for us, but more importantly for our customers. We also have the chat and how it assists and replies to customer questions is detailed and professional. We have tried other apps that are similar and they really do not compare. Just add it, you will be grateful you did.

We've been working with REDO for some 2 years, and being a Cycling Apparel ON Line Retailer it enables customers to return items that do not fit easily for an exchange, refund, or Store Credit. It also encourages Buyers to order 2 sizes of an item to try on, and then return what does not fit as we encourage cyclists who are borderline in sizing to order both sizes to make sure of the fit.
Also REDO makes processing Returns very easy.