Redo

Redo has been a game-changer for our business. It has taken so much of the work and stress out of managing returns and exchanges.

We run multiple Shopify stores, and this is one of the few apps that we install on every one. It actually delivers. Returns and exchanges are now automated, clean, easy for customers, insanely less expensive, and way less of a time drain on our team.

Customers get a better experience, we keep more revenue, it just works.

Support is where they really separate themselves. Mason is a machine. Fast responses, real solutions, no runaround. Every issue we’ve had gets handled quickly and correctly.

If you’re running a Shopify store and still dealing with returns manually or with a clunky system, you’re wasting time and money. Install Redo and move on.

Alex and Mason have been such a great help! Redo has really streamlined our returns, warranty, and shipping claims processes. It saves so much time when these processes are automated, and on top of that the systems and flows are so customizable and small-business friendly! We've also noticed that it helps customers feel more secure shopping with the option of easy returns, especially in the shoe business. Redo has already been a great success, and I'm looking forward to continue working with them!

So grateful for this team! They work around the clock to make things happen. never once had a bad experience with their team. Great team and great product!

Very good app, easy to use, and the explanatory videos are very helpful. Whenever I’ve needed assistance, the support team has always been very kind and helpful. It has made managing our store and customer service much easier. Highly recommended!

Team is super easy to deal with and they are constantly checking in with you to make sure that you are doing ok and there is no issues happening.
Henry helped us out in setting up the AI helper tool for our emails. Very easy and efficient.

Their customer service is top notch. Emry went above and beyond to get all my questions answered.

We've been using Redo for a few years now at this point and I'm so happy with them! It's a smooth experience for our customers and if there's any issues on the back-end side of things, their support team is responsive and quick to find a solution. I would recommend them to anyone!

We’ve been using Redo for over a month now, and the experience has been very positive for our CX team.

As with any platform, minor issues still come up from time to time. Especially early on. But what really sets Redo apart is how they handle them. Their response time is consistently quick, and even better, their resolution time is just as impressive.

The support team is always friendly, proactive, and genuinely happy to help, which has made a big difference in our day-to-day experience. They’ve helped turn what started as a bit of uncertainty into something that now feels smooth and reliable.

Overall, great support, fast resolutions, and a team that truly cares; taking us from “not sure” to “awesome!”.

Redo's returns workflow helps automate a lot of the manual steps, making life much easier. All for a reasonable price, and with great customer service!