Redo

We’ve been using Redo for our boutique, and honestly… it has been such a win. It’s eliminated so much back and forth on returns. Our shoppers love having the option to protect their order, and it has noticeably reduced return headaches for our team.

Support is always super responsive & willing to listen to any app updates that would make our lives easier! Shout out to Will for his great support for some last minute Black Friday adds!

We’ve partnered with the Redo team for several years now, and their support has been exceptional. They’re incredibly responsive, proactive with tech updates, and quick to navigate any edge cases that come up. Their reliability and service make it hard to imagine using anything else.

Great company! I’ve been working with Redo for close to a year now. The platform, support, functionality and implementations are always easy and smooth. A++++ Happy to recommend them to other founders.

With just a month or so to go before peak, the timing of our move wasn't ideal, but the potential savings from being able to bring multiple aspects of the business under one roof (shipping, returns, exchanges, email support, marketing, etc) and Spencer's assurances that it could all be done without compromising our day-to-day operations, was all we needed to hear to make the jump now and not in the new year.
Dom flew in to get our stations set up with updated bin locations and towns. These new towns have created efficiencies to our picking, packing and order distribution processes that I didn't think would be possible without automation.
Bottom line, if you want a product that works and will save you time and money, Redo is it. It's also nice to have Spencer, Dom, Aaron, Seth, etc, etc... real people who respond to your real needs.

Love working with the redo team! They're right in our slack and are always responsive and committed to a solution.

Redo has been great! They have been easy to work with and just a message away for any questions or support.

We've been with re:do since nearly the beginning of their company, and we've referred them to many other e-commerce merchants since that time. They've always been helpful, accommodating and quick to respond, and their product is top notch.

We’ve had a great experience with Redo. We started with returns, and since then we’ve explored many of the platform’s features — always with excellent results. The team is incredibly helpful and open to collaborating on new ideas. As Redo continues to grow, I’m confident we will too.

I would highly recommend Redo.
Returns portal, OMS, and all the other features they offer are built with excellence.
Customer service is great. Anytime i have a question or an issue, it is resolved within less than 24 hours.

The platform is very customizable and easy to work with.

It's been an absolute pleasure working with the Redo team. Not only do they have a great product, they have an incredibly engaged and talented team backing it up. I've gone through dozens Shopify app integrations and never had one go as smoothly as Redo.