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Excellent customer service, easy integration, and we love the all in one platform of refunds/exchanges/package protection.
5 Stars from us!
I use Redo for my returns, Customer Service management and now fulfilment labels too. Love the support and have zero major issues since integrating them. Big fans
Have had an incredible experience with Redo! Our customers love it - and we love it on the backend as well. Any issues that have arisen ,their team is so quick to resolve!
Redo has completely changed the game when it comes to returns and customer support. With Redo, it’s fast, easy, and totally stress-free. The interface is super user-friendly, and their support team is responsive, kind, and genuinely helpful.
Love Redo! We implemented Upcart for our theme and Redo (Harrison) hopped on same day to make sure we still had shipping protection enabled. Love their platform for returns and management. They've been great!
Incredible experience all around. Redo has developed an impressive platform but it is the people that have wowed us. We are looking forward to developing new solutions to improve customer experience together.
Was working closely with their team and connecting them with brands. They're only responsive as long as you are valuable to them. Once they are done taking value from you they simply quit responding to your messages.
Hey Phigital team. We're sorry to hear you had a poor experience.
Exceptional service and responsiveness is core to our culture. We have no contracts and are completely free, so, we aim win your business every single day.
We clearly failed here. We also noticed you used the app for less than one day. I'm also not seeing any record of correspondence with your team. We'd be beyond thrilled to meet with you as many times as you'd like.
Here's a link to schedule time with our onboarding specialists. We'll help in any way possible :)
https://calendly.com/d/3ph-3zm-27n
Terrible service -- they are very attentive when trying to win your business but when once you're set up they refuse to answer any calls or emails.
Harrison is quick to respond to any inquiries we have concerning REDO to give our customers the best experience.
Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!
