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We had a great experience until we tried to stop using the app. At that point, there is no option except to uninstall the app, at which point all of your existing codes become obsolete and unusable, and you alienate all of your best customers that are actively out there referring your brand, or waiting to use the discount code they received in prior months.
We tried to work through this quagmire with Axel on the support team and he was rude and unhelpful. He told us repeatedly just to delete the app, which is clearly the worst option for any brand using this platform.
We used Conjured for Referrals from 2019-2026, but I wish we'd opted for a different app after this experience. Sometimes you make decisions without thinking about what happens when this app runs its course.
I implore you to think of that before you sign up for Conjured. You will regret it later. Find a different app, and ask them what the app winddown/deletion process is like.
Hi, James!
Thank you for the feedback, and we are glad we sorted it all out.
Once again, I can confirm the discounts codes, once created, can be used after the App is installed.
Sorry again, if there was misunderstanding about how the app works. :)
Best,
Vedran Kolovrat
SC Conjured Referrals Product Manager
We recently did a migration to a new shopify shop. The team was a great support and helped us move all our data seemlesly.
Thank you so much for your kind words! We’re thrilled to hear that our team provided great support during your migration to your new Shopify shop and that everything went smoothly. Your positive feedback encourages us to keep delivering the best service possible. If you have any more questions or need further assistance, don't hesitate to reach out.
Best,
The Shop Circle Team
Great app, easy to install and a really helpfull an fast support
Great service. They helped me set up everything correctly, just as we wanted. They work fast and are agile in achieving what has been sent.
Thanks for everything Sarah and Paul
Very helpful support. Replied within a couple minutes on a sunday
Without warning the app stopped working. Ive been trying to get ahold of customer service for a week but they are very slow. They keep closing my customer support tickets without resolving or answering my questions.
The customer service is amazing and they implemented a feature that I needed on just one day. I tested so many apps and this one does exactly what I was looking for. Thank you so much SC!!
Very good app and simple to set up! Support is also very helpful and quick to respond.
Great, prompt support from Emira, thanks.
L'installation a été facile grâce au chat qui m'a permis de dialoguer avec un conseiller. Merci
