Anmeldelser (495)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
23. marts 2016

What's great about the app is that it encourages people to join your affiliate program upon a completed checkout. We sell a niche product - waterproof paper - and the hardest thing about our business is getting our product in front of new people. Nobody believes it 'till they see it, and with a referral from a friend that knows how good the product really is, we get a new customer and keep our current customers by giving them a nice kickback.

The app is super easy to install and is moderately easy to use on the back end. You'll need to figure out how to setup Mass Payments through PayPal which takes a bit of Googling, but is totally do-able with one cup of coffee next to you.

Thanks Refersion! Feel free to check out our site to see how we use the Refersion app.

Terraslatepaper
USA
3 måneder bruger appen
4. februar 2022

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

Earth Breeze
Canada
9 måneder bruger appen
11. maj 2020

We needed an affiliate marketing app that could work for our use case as well, which is for our own internal employees being our brand ambassadors. We needed a program that is easy to setup affiliates even though they are not "affiliates" and be able to auto approve them without a confirmation email. This program does that and allows a flexible commission program to be setup. Only things I wish it has was scheduling recurring reports to run at a specified time. Currently they trigger at UTC midnight. I would like it if we could specify when the reports run. Also wish there was a "managers" login to view all the reports for the activity. Giving people full access to the app and all the settings is not ideal for affiliate managers. All in all, highly recommend. Hopeful for these enhancements to be added.

Mario Tricoci
USA
27 dage bruger appen
8. april 2016

I've been trying to do this for 2 years with other companies and kept putting it off because all the other websites make it too time consuming to figure out their backend and setup like business owners don't have enough on their plate. The girl on the customer support chat was very helpful and walked me through it and I was able to set mine up quickly and dedicated me plenty of time as opposed to leaddyno where they just send you to watch complicated videos that are not even up to date and you have to pay for the visits not like refersion where it doesn't matter the amount of traffic. I'm giving it a 4 star because they should have commissions per product category instead of adding the product skus one by one and also they need to have a short sweet video for merchants to walk new affiliates on how to sign up for the program quickly and start making money right away but besides that I like it.

Jainmy
USA
Cirka 7 timer bruger appen
2. maj 2014

Refersion is absolutely outstanding. From researching into the best application for an Affiliate Program, to purchase, and implementation, Alex has exercised outstanding and exemplary customer service.

We came from an affiliate platform, which was extremely rudimentary in function, customization, and which had difficulty in accurate tracking.

Refersion does everything you'd want and need in an Affiliate Platform.

Extremely Easy Implementation
User Friendly Interface & Navigation
Easy to Implement Affiliate Sign-Up Form
Tracking & Metrics for Affiliate Performance, Traffic and Conversions
Beautiful Automatic Email Notifications
Interactive Area for Creatives and Banners
Extremely simple to use Pay-Out System
Amazing Post-Purchase Customer Touch-Point Marketing - To Incentivize Brand Loyalty, Increase Sales, and Incentivize Repeat Purchases.

Love the Refersion platform.. an couldn't possibly give a higher or better recommendation. Alex has done a remarkable job!

Tantus
USA
2 måneder bruger appen
21. maj 2016

On average we receive 100 emails a week from individuals seeking to be a sponsored athlete or brand ambassador. It has been a tedious process to read through every email and select the individuals that would qualify to be a brand ambassador and we had a hard time rejecting hundreds of individuals because of the areas they didn't qualify in... we wanted our customers to feel like they're apart of the brand and earn money while sharing our apparel with their friends and families. That's when we started researching different affiliate programs and finally discovered Refersion. This app has been a great experience for us and our brand. We have close to 500 affiliates and the generated sales are tremendous! We allow our affiliates the opportunity to become a brand ambassador (which has greater perks and advantages... free apparel... social media exposure... etc)... but they have to generate 50 sales.

There are a few flaws with refersion that we have encountered. 1) Affiliates will 'double dip'. They know that they will receive a payout for the sale they get from customers using their code. Then they will use the code on their personal orders... thinking they will receive a discount on their order and on top of that get an additional payout from refersion. 2) Cost of referesion app keeps getting exceedingly pricey due to the amount of affiliates signing up. 3) Payout isn't automatic and now that we have caught affiliates 'double dipping' we have to manually go through ALL affiliates sales and manually readjust the payout amount.

Love Fitness Apparel
USA
5 måneder bruger appen
9. maj 2023

Disappointing Experience - No Onboarding, No Help

I rarely write reviews, but my experience with Refersion Affiliate Marketing has been so disappointing that I feel compelled to share it with others. It is essential for potential users to understand what they're signing up for before they invest time and resources into this platform.

From the start, the onboarding process was nonexistent. I was eager to dive into Refersion and set up my affiliate marketing program, but it seemed like the company simply didn't care. There were no welcome emails, guides, or tutorials to help me get started. I was left to navigate the platform on my own, which was incredibly frustrating and time-consuming.

When I reached out to their customer support for assistance, I was met with radio silence. The lack of response was astounding, considering how important customer service should be for a company in this industry. I tried reaching out multiple times through different channels, but the result was always the same: no help.

The absence of any form of guidance or support made it nearly impossible to effectively set up and manage my affiliate marketing program. I spent countless hours researching and trying to figure things out on my own, but it was clear that Refersion was not designed to be user-friendly.

Overall, my experience with Refersion Affiliate Marketing has been incredibly disheartening. Their lack of onboarding and customer support has left me feeling unsupported, and I can't recommend this platform to anyone looking for a seamless, efficient affiliate marketing solution. Save yourself the time, frustration, and resources by looking elsewhere.

Secrets Of Tea
USA
Cirka en måned bruger appen
Refersion, Inc. svarede 15. maj 2023

Thank you so much for taking the time to write this review, and we are sorry that you had this experience! As you can tell by the other Shopify reviews, this is not common among our customers.

We have tried to connect with you several times to get more information as we’re having a difficult time finding any correspondence from you or your team asking for help - we have verification that you accepted our collaborator request, and the confirmation that our team had successfully integrated your store. Could you please forward your help requests or take screen captures? We take all of our customer experiences very seriously and would like to investigate this thoroughly.

Refersion provides low-cost, self-service plans to accommodate budding affiliate programs. These plans provide extensive training and support materials, weekly live Q&A sessions and email support. We also have a regular email cadence that is sent to all clients after they sign-up to make sure they have educational resources along the way.

While we don’t expect to change your mind, we appreciate your giving Refersion a try, and would very much appreciate the opportunity to discuss in more detail should you be open to that.

2. marts 2018

Great app. Great customer service. Highly recommend. Thanks, Erik!

Smarty Pants Leggings
USA
Cirka 19 timer bruger appen
28. juli 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Bricks Masons
USA
5 måneder bruger appen
4. november 2018

So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace

www.remixd.co.uk
Storbritannien
4 måneder bruger appen