Rep AI: AI Agent & Live Chat
- Pricing
-
Free to install. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.6 (119)
- Developer
- Rep AI Technologies Inc.
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Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales
Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes.
- Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale
- AI shopping assistant recommends products and guides shoppers to checkout
- Automates support 24/7: order tracking, returns & FAQs—deflecting tickets
- Hands off to live chat agents with the full conversation summarized
- GPT AI trained on your catalog, policies & brand voice—always on-brand
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Attentive
- Gorgias
- Klaviyo
- Postscript
- Tapcart
- Zendesk
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Pay-as-you-Grow
Free to install
$12 for any additional 1,000 visitors
Features
- 100 free visitors a month
- Up to 100 products
- Self-serve onboarding
- Chat support
- AI Sales skills
Starter plan
$104 / month
or $995/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 10K visitors/mo
- Up to 1,000 products
- Email support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Basic Plan
$209 / month
or $2,006/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 25K visitors/mo
- Up to 2,000 products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- AI product recommendations
14-day free trial
Standard Plan
$368 / month
or $3,528/year and save 20%
$12 for any additional 1,000 visitors
Features
- Up to 50K visitors/mo
- Up to 5K products
- Chat support
- AI Sales skills
- Custom branding
- AI training
- Product recommendations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a 24/7 sales associate that understands products, answers questions, and guides shoppers to checkout. Many report big conversion and ROI gains, plus major reductions in support workload. Setup is called quick and plug-and-play, with strong Shopify and helpdesk integrations. Merchants like the natural, brand-aligned responses, guided product finders, abandoned-cart flows, and reliable scaling, often calling it a must-have part of their tech stack.
We've been using REP AI for a while now, and the results have honestly exceeded our expectations.
Since installing it, we've seen a steady increase in sales, with REP AI generating around $500 a day on its own, which is pretty amazing.
But what really surprised us was the impact on customer support. We're getting significantly fewer support tickets, customers are getting answers faster, and our overall website conversion rate has increased by tens of percent.
It's rare to find a tool that actually delivers on what it promises, but REP AI has done exactly that for us.
Really happy with the results so far. Definitely worth it!
10/10
A splendorous app that has a real knack for getting customers to hop the fence and snag a quick product! Rep AI does all the heavy lifting for me, engages with customers, deals with customers, indulges with customers etc. while I am able to put my focus on other matters of the business such as that nitty gritty task of SEO!
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
Support
App support provided by Rep AI Technologies Inc..
Resources
Developer
Launched
April 18, 2022
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