ReplayPRO: Replays & Heatmaps

The best session replay app I have tried

This app is an amazing value for the money. It is reliable, easy to use, and very rich in functionality. The session replays are clear, easy to view, and the quality is excellent.

I found it much better than Lucky Orange for our needs, and it is dramatically more affordable. They may be the new kid on the block, but the app already feels polished and very useful.

Highly recommended.

I can wholeheartedly recommend this app!

In addition 2 points:

1. I have already tested several apps in this area, including the best-known app (Hot...) and was not really satisfied with any of them. Just because there are a lot of reviews behind it doesn't mean that everything works perfectly. With most apps, the video recordings were rather pointless and confusing. So it didn't help me any further.

With Replay Pro, I receive feedback via video recordings, which actually helps me to analyze my customers' behavior more precisely. There are also functions such as blocking users, returning or new visitors, broken link, added to shopping cart and many more.

2. the support is very courteous and very helpful in all areas! Help is also provided via email, so that you are not forced to sit in front of the chat window in the Shopify backend. Here you feel that you are in good hands and that you are being taken care of. That's how it should be, because the support often left a lot to be desired with the other apps we tested before.

It´s a very good and helpful app!

Ich kann die App sehr empfehlen. Der Support ist äußerst schnell und hilft umgehend bei Anfragen unkompliziert.