Repliva: AI Customer Support

Repliva: AI Customer Support

Pricing
$100/month. Usage charges apply. Free trial available.
Rating
0.0 (0 Reviews)

Handle support emails with order context. Connect your AI agent through MCP or review drafts.

Repliva connects your support inbox to Shopify orders, tracking, payments and store policies. It classifies requests and prepares replies using your products, FAQs and brand voice. Review drafts, manage follow-ups and inspect refunds, or connect ChatGPT, Claude Code or a local AI harness through MCP. A compatible MCP setup is required; available actions depend on the client and enabled tools and permissions. Your AI agent and model are selected and billed separately.

Repliva connects your support inbox to Shopify orders, tracking, payments and store policies. It classifies requests and prepares replies using your products, FAQs and brand voice. Review drafts, manage follow-ups and inspect refunds, or connect ChatGPT, Claude Code or a local AI harness through MCP. A compatible MCP setup is required; available actions depend on the client and enabled tools and permissions. Your AI agent and model are selected and billed separately. more
  • Connect Gmail or IMAP and organize emails by request type.
  • Ground replies in order details, tracking, products and store policies.
  • Review, edit, translate and send AI drafts from one inbox.
  • Manage follow-ups and review refunds with customer and order context.
  • Connect ChatGPT, Claude Code or a compatible local AI harness through MCP.

Languages

English and Italian

Works with

  • GMAIL
  • IMAP

Estimate your monthly charges

Rounded up to the nearest dollar

200 extra analyses

Per month 0

Pricing

Choose the plan that best fits your business.

Repliva

$100 / month

Plus usage charges

Features

  • 500 successful analyses per 30-day cycle
  • $30 per started block of 200 extra
  • Unlimited free analyses during trial
  • Successful reanalyses count toward usage
  • AI replies with Shopify store context

Usage

Cost per unit

200 extra analyses

$30

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Antonino Lombardo.

Developer

Antonino Lombardo

Via privata Valentino mazzola, 6, Abbiategrasso, MI, 20081, IT

Launched

May 18, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

  • View customers

    Customer data

  • Edit products

    Inventory, products, collections

  • Edit orders

    Order fulfillments, all order history

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

  • View other data

    Locations

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