Repliva: AI Customer Support

Handle support emails with order context. Connect your AI agent through MCP or review drafts.

Repliva connects your support inbox to Shopify orders, tracking, payments and store policies. It classifies requests and prepares replies using your products, FAQs and brand voice. Review drafts, manage follow-ups and inspect refunds, or connect ChatGPT, Claude Code or a local AI harness through MCP. A compatible MCP setup is required; available actions depend on the client and enabled tools and permissions. Your AI agent and model are selected and billed separately.

• Connect Gmail or IMAP and organize emails by request type.
• Ground replies in order details, tracking, products and store policies.
• Review, edit, translate and send AI drafts from one inbox.
• Manage follow-ups and review refunds with customer and order context.
• Connect ChatGPT, Claude Code or a compatible local AI harness through MCP.