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Increase store revenue by Abandonment cart recovery, WhatsApp bot, live chat and send broadcast.
ReplyAce automates sales and support on WhatsApp. Shoppers who leave items in their cart get timed reminders, with an optional discount code. Customers confirm or cancel COD orders on WhatsApp, and orders are tagged in Shopify so you only ship confirmed orders. Shoppers get live delivery updates and can ask an AI agent about orders, returns and exchanges, with handover to your team when needed. You can also send broadcasts to Shopify customer segments and track the sales they bring in.
- Recover abandoned carts with 3 timed WhatsApp nudges and a code on the last
- Verify COD orders in one tap: confirm, edit address or cancel, synced to Shopif
- Turn COD into prepaid with a Razorpay UPI link and a small reward to pay now
- Send WhatsApp broadcasts to live Shopify segments with scheduling and auto-retry
- Automate returns: approval rules, exchange or gift card first, reverse pickup
Languages
English
Works with
- Bluedart
- Delhivery
- flexype
- Official WhatsApp Business API
- Razorpay
Pricing
Choose the plan that best fits your business.
Starter
$17.99 / month
or $179.99/year and save 17%
Features
- Abandoned cart recovery on WhatsApp
- COD order confirmation
- Shipping notifications
- 1 AI agent with 50 credits/month
- 3 automation flows
- Live chat widget
- 1 agent seat
7-day free trial
Basic
$29.99 / month
or $299.99/year and save 17%
Features
- Everything in Starter
- 10,000 bulk broadcasts/month
- COD to prepaid with Razorpay
- Instagram comment-to-DM
- Instagram and Messenger inbox
- 1 AI agent with 100 credits/month
- 8 automation flows, 2 agent seats
- Dedicated account manager
7-day free trial
Growth
$49.99 / month
or $499.99/year and save 17%
Features
- Everything in Basic
- 20,000 bulk broadcasts/month
- Customer win-back automation
- Email inbox
- 2 AI agents with 300 credits/month
- 20 automation flows, 5 agent seats
- WhatsApp + email support
- Free priority onboarding
7-day free trial
Scale
$79.99 / month
or $799.99/year and save 17%
Features
- Everything in Growth
- 50,000 bulk broadcasts/month
- Returns and exchange automation
- Delhivery and Xpressbee logistics
- Leads CRM and pipeline
- 3 AI agents with 1,000 credits/month
- Priority WhatsApp support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ParcelAce.
Resources
Developer
4th Floor, Unit 400A, 12Ajit Singh House, DDA, Yusuf Sarai Complex, Green Park, New Delhi, DL, 110016, IN
Launched
September 25, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, assigned fulfillment, draft orders
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Edit discounts
Discount codes and promotions
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View Online Store
Checkout page
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Edit other data
Locations, price rules
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