GetReplyed.io Connect

Answer support emails automatically using your real order data and your own store policies.

Replyed connects to your store and your support inbox and answers customer emails for you. It finds the order by email address and replies with real data: where the package is and what your own return rules say. You set those rules once. If a rule is missing, the agent never invents it, it hands the ticket to you. Start in suggest mode and approve every draft, then switch to automatic when you trust it.

• Replies with the real order status, tracking link and delivery information
• Warns you when your settings contradict the policies published on your store
• Hands the ticket to you when a ticket escalated and need your review
• Sorts open tickets by chargeback probability so you handle the risky ones first
• Builds the chargeback evidence dossier for a dispute, ready for you to review