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We had a very positive experience with the Report Pundit support team. Vijay was especially helpful, patient, and professional throughout the process. He listened carefully to our needs, enabled the historical inventory option, and created a custom report specifically for our Eindhoven store.
His support and clear explanations made everything much easier for us. We truly appreciate his efforts and the excellent customer service.
Highly recommended!
This App extension has been a life saver for me. Rithvik and the rest of the team have been a wealth of knowledge and are extremely accommodating when it comes to creating custom reports.
This ap changed the way we can use Shopify in a meaningful manner for production tracking, fulfillment and cash flow projections. Ameena was very helpful and intuitive. Highly recommend this Ap!
We’ve had a really positive experience with Report Pundit. The app makes it much easier to create and manage reports, and it has been a great help in keeping our reporting process organized and efficient.
A special shoutout to Sanjay, who has been incredibly helpful, responsive, and patient whenever we’ve needed assistance. His support has made the overall experience even better.
The app is easy to use, flexible, and has become a valuable part of our reporting workflow. Highly recommended!
This app is hands down the best for any operational needs & insight, not only is it packed with all kinds of reports but you can get one custom built to fit your needs. Akash helped me out when I had specific needs for my report that weren't readily available as pre-loaded options. They are fast to reply in the chat and don't leave until they've gotten you what you need!
Muy buenos reportes, y muy buena atencion! si tenes alguna duda te responden en el momento.
While my most recent experience was very good, I received the help I needed in a timely manner. I commend the representative. However, I remain very skeptical of this app as most all previous inquiries have been difficult and time consuming, not to mention frustratingm, to get the help and results I needed. Prior to today's inquiry and after receiving a reply from Report Pundit, I was dropped from any further help for my fix. To this day, we have not received any follow up.
Hi there,
We’re sorry your earlier experiences with Report Pundit were frustrating. We reviewed your previous conversation regarding the Cash reports under the My Reports section not being visible on your Apple POS tablet. Our team identified the browser-related issue, discussed it with you over Google Meet, and followed up multiple times with an alternative solution. Unfortunately, it appears those follow-ups may not have reached your inbox or been seen, which led to a misunderstanding.
We’re glad to hear that your most recent experience was better and that you received the help you needed in a timely manner. We’re always here to support you and want to make sure every issue is properly resolved. We sincerely apologize for the confusion and appreciate your honest feedback.
Best regards,
Report Pundit Team
Report Pundit has a great product and their Customer Service is incredible. They have helped us create custom reports on the fly, with specific details and parameters. Highly suggested if you need detailed reporting from your Shopify store.
The app is great in providing much better reporting than what you get from native Shopify.
What also stands out is the support that you receive from the customer service team.
The team are friendly, helpful, professional and from my experience go beyond the normal level of support you tend to receive.
fantastic service, really expands reporting to a much higher level. Manuwel, Rithvik, Vijay and Vandana and Dominic have all helped us get our reporting in place as we migrate from another system. With their help, our teams will be able to begin receiving their daily reports in the formats they prefer!
