Posuvník referencí Reputon
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Vraiment très déçu, ils m'ont fait payer deux fois, personne au support et l'application n'apparait même pas sur mon site !!
Nous regrettons d'apprendre que votre expérience avec notre application n'a pas été à la hauteur de vos attentes. Il est important de noter que nous avons rapidement offert un support dans le délai de 24 heures tel que précisé dans notre message de support. Nous avons ajouté manuellement le widget à votre thème à deux reprises, adapté selon vos spécifications, et fourni des instructions détaillées. Vous n'avez pas été facturé deux fois; vous avez payé l'application selon vos cycles de facturation. Si vous avez des préoccupations particulières que vous aimeriez que nous abordions, n'hésitez pas à contacter notre équipe de support pour obtenir une assistance supplémentaire. Votre satisfaction est de la plus haute importance pour nous, et nous sommes déterminés à résoudre tout problème que vous pourriez rencontrer.
The customer service is amazing, caring, on point! The reason why I'm saying this is because I actually needed it quiiiite a few times, partly because I had custom requests, partly because they're were some bogs or I didn't understand some basic functions (the app could be a little more user-friendly). Overwall, I'm 85% satisfied, which is good!
Thank you so much for your kind words! We're thrilled to hear that our customer service has been helpful for you. We appreciate your feedback on the app's user-friendliness, and we're committed to making improvements. Cheers to the 85% satisfaction, and we'll strive to make it even better for you!
The app works well. I wish there options to modify what your customers see when they are asked to write a review. I would like the option to modify the template (e.g. remove the request for pictures). Otherwise I am happy with the app.
We appreciate you taking the time to provide us with a review. Since the picture request is optional, we will carefully consider how we can enhance the app even further. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
This app is meeting our needs for capturing leads and the best part, updating the slider we have embedded in our website. They include this with the free plan and for us small businesses that are just at the beginning stages of gathering reviews, it's a nice feature to have - again, on the FREE plan. Thank you!
Thank you for taking the time to leave us a review. We hope the app will help you in your business goals. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
So far so good. Ive been looking for a simple shop review app for ages as the product reviews get lost once an item sells out.
The only single thing that needs improving is that new reviews should always be shown first. This app puts new reviews at the end of a carousel so potentially they never get seen. I wish we had the option to show NEW reviews first.
Thanks ever so much.
Thank you so much for your feedback! We will add the required feature as soon as possible. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.
Nos ha servido mucho para crear confianza con los clientes!
This is an amazing app! I love how I have added my testimonials in an beautiful manner to my store. The customer service is AMAZING! I had some technical issues, and James answered all my questions, professionally, quickly, and he solved my problems himself. This is a great investment.
Helen, my adviser was extremely helpful and patient. we had a few problems, some got resolved and others are being referred to other colleagues. Excellent service. Just waiting on a positive result now !
I want to make some changes and their customewr service replied within a short while and went right to getting the edits done for me. 5 Stars for them
Could not recommend Reputon Testimonials more highly! It's super simple to set up and instantly showcases stunning reviews in a beautiful, clean layout. The whole process is effortless. Their customer support is fast and helpful too. Do yourself a favour and buy the premium version, so affordable.
