SA Request a Quote, Hide Price
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Extremely useful plugin with a very responsive and helpful staff that will help make adjustments as you need.
The plugin is full of useful and expandable options.
The support is always super helpful!
We have been using this app since 2022 and we never had an issue with the app, it works as expected. Their customer support has been fantastic whenever we needed them, most recently the support by Joanna.
Works well for all my quoting needs. Has been working flawlessly with my website for a long time now. Their support is also extremely helpful and responds fast.
Update: Support team is very helpful and fast.
I do use the contact form and request quote apps on our store, they work well, and we are happy with the customer support they provide when we have an issue; they keep you informed on the progress and make sure they get feedback from us before they close the issue ticket, My self I highly recommend both apps and Globo services to their customers.
Our website sells and brokers bulk food ingredients. Request a Quote is the prefect solution to allow customers to find every item they need and add them all to a quote. It has lots of options and will email the customer automatically confirming their quote request. Support has also been very good. We have done a fair amount of custom coding on our site and it has still integrated wonderfully. Any time we have had an issue its been fixed within 24 hours.
Works very well together with the Globo Product Options app. We use both for customizable products in the shop. Very good experience and very helpful team! Thank you.
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Update August 2024 - changed from 5 to 2 stars. Performance wise only one star, but support is very responsive, even if they could not solve the problem.
This app has been sold to another company (Samita) without notice. We got this confirmed by the new companies support staff after asking for it twice. Integration with Globo app is not working anymore. Correct display of pricing is not working anymore. Removing items from their own (pay layter) popup cart is not working anymore. We are out.
8/15/2024 - I'm increasing the star rating to 5 and adding to this last review from 2020. Excellent support by the app team and I would like to mention Haley who provided us with support lately. We are preparing to install an update to our theme and the Samita team provided very quick support and has implemented all the improvements we asked for with clear and fast communications and perfect implementation. This app has served us loyally for the past few years and is recommended for any store that all or part of its business is done via quotations.
Older review 2020:
Globo request a quote is an excellent and reliable app. It's the only app that allows to hide the prices and change the add to cart button to a request a quote button. The email communications with customers are solid and reliable. With the excellent and very responsive support from Emma and her team, we were able to customize the buttons and pop up message to our own style and also the email templates to the customers and those we get. The app also allows the customer to add files to their requests. The only reason that I'm not giving the app 5 stars rating is because it is not fully integrated with the Shopify customer list and when we convert a request for a quote to a draft order we need to enter again the customer's information to the draft quote. This takes extra time. Should it be integrated with the Shopify customer database would also allow for our marketing system to add the new customer to its list. This app and its support team is highly recommended by us!
Great support experience
Pham Thi Bich Ngoc was very helpful and responsive. She understood my issue clearly and guided me step by step. Really appreciate the support and quick assistance. Highly recommended!
Haley was extremely helpful with assisting me with a difficult task.
Great app with all the functionalities you can think of. Excellent support team as well.