SA Request a Quote, Hide Price
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This app is a great way to allow custom items in our catalog to be quoted on instead of being directly sent to the checkout. The company was also fantastic to work with and provided the additional changes I needed to integrate this app with our website.
The app does what it's supposed to. I had some minor issues at the beginning, but they were resolved within a business day by contacting support via chat. The chat initially started as a bot, but a real person (a woman) quickly responded and provided excellent support. Keep it up!
This has been the easiest app to integrate and is very easily customizable. The main reason I am writing this review is due to how impressed I have been with the customer support team to help make custom adjustments and fix issues I was having related to my custom theme working with the app.
I've had a few issues with the app - especially when updating the theme, But "turning it off and on again" typically fixes them. Any other issues I've had to reach out to the app team for they usually get fixed within a couple of hours.
I've had a few compatibility issues with my theme using this app, but every request I've made to the team they have been very helpful and quick to handle the issue. It seems they are always working on keeping the app updated so a really great tool with some good features.
Thanks!
The Request A Quote Shopify app has been an exceptional addition to our e-commerce workflow. The functionality is intuitive and seamlessly integrates with our existing store setup.
What truly sets this app apart is their outstanding customer service. The support team has consistently gone above and beyond to troubleshoot any issues we've encountered during setup and implementation. Their response time is impressive - typically within hours rather than days.
Every inquiry we've sent has been met with thorough, helpful guidance. Rather than generic responses, they provide personalized solutions that address our specific needs and store configuration.
If you're considering a quote request system for your Shopify store, I highly recommend this app both for its functionality and the exceptional support team behind it.
The app works good but they do not offer some essential features like uploading a file even in their paid plan which is the biggest negative about this app.
Such a useful app for generating custom quotes and hiding add to cart functions when needed. The support team are extremely quick at responding and following up with queries, their help has been fantastic.
We identified a problem with the email notifications in the Samita Request a quote App. The issue was promptly reported, and the Samita support team responded immediately, resolving it without delay. Great service!
The app is very useful when your business model is circulating around people requesting quotes and you adjust your quotations and send them back. It is very user friendly and their customer support never failed to help even on their weekends. They also have worth mentioning features such as hide the prices from shopify which is useful for many.