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Very fast, nice work. Saves me time.
Thank you for your review. We would love to hear how we can improve.
If you have any suggestions or feature requests, please reach out. (Hello@pixc.com)
If you're looking for simple background removal, you'll be happy with this service, but if natural shadows are important to your images, you'll probably be disappointed. When I photograph my products, I take the time to adjust the lighting to create shadows that look real and highlight the product. Unfortunately, their approach is to knock out everything but the object and then add in artificial shadows. My experience has been that their shadows look contrived and unnatural--not the professional quality I need for my site. Given that they charge extra for adding shadows, that's just not acceptable. To be fair, they do seem to be willing to try over and over again to get it right. I've gone through four revisions on my most recent order, but I still don't have an acceptable image. I could have easily done it myself in that amount of time.
Excuse the late reply. Replying to reviews is a new Shopify feature.
Your review was posted two years ago, and you've been using our service since then. We would love to know if you think if our service has improved since then.
Feedback is always appreciated, so if you have any suggestions on how we can improve our service, please feel free to send us an email. We'd love to hear from you! 🙂
Great service- the time you save is worth the price. But the results are amazing! I submitted several images that included wig hair and I thought there’s no way they can remove a background that has hair on top. They did and didn’t affect or remove the hair. I’m so impressed!!
Thank you for your review 🙂 Reach out if we can help with anything else!
I sent over a few pictures that had a horrible grey background, ones that I was not able to get any whiter, they sent me back perfect photos for our website. I am going to use them for all our photos that need to be crisp and clear for the web. Customer service was knowledgeable and fast to reply to my email and we had a super fast turn around on our photos.
Totally happy we found this app to ad to our Shopify site!
Glad we could help! Please reach out if you need anything else.
Thank you for taking the time to review our app.
You will wait way more then 24 hours. They will edit the saturation when you beg them not too. I email them and message all the time and hours and hours go by before i get an answer.
Thank you for taking the time to leave feedback. WWe always want to make sure that our customers are happy with the editing.
As your order was delayed for clarification we have refunded credits to your account and processed the order free of charge.
In regards to the color changes - we have not changed the colors on your images. When the background is removed from images, the product can look as if the color has changed because it is now sitting on a white background.
We have reached out via email, so please feel free reply so we can rectify the situation for you.
So happy to have found this app. Under 24 hours and your photos are back and edited.
Thank you for your review! 😍
This was JUST what my store site needed. Had problems with some of my images which Emyle on their support team worked ever so patiently with me! This isn't an area I'm very 'savvy' with--so a lot of the process was a learning curve for me, but they were with me to sort everything out! Now my site has a nice pro look to it-and for such a reasonable price! Highly recommend.
Thank you for your lovely review!
We are always here to help with anything you need.
Tested this service by sending 5 images, 4 of which were chrome wire mesh against patterned backgrounds and I regard as difficult as I had tried and failed many times to get a good result in Photoshop. All 5 came back with great results so will be using this service to improve our images and save time. Very happy.
I am SOOO HAPPY with this app! The turnaround and quality is brilliant and it's saving our team so much time to enable us to focus more on excellent client service. Thank you, thank you, thank you!! www.bvsydney.com
This app is through the roof. It literally took the work out of my hands fixed the problem and gave me back what I thought couldn't be done in 24 hours. Thank you guys, look forward to working with you again.
