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We've tested many analytics and segmentation tools for Shopify and found that RetentioX by far provides the best value for money.
We haven't even started to scratch the surface of the options provided by RX, and already gained a lot of insights and actual revenue from it.
Highly recommended.
Thank you for your kind feedback. We're delighted to hear that RetentionX has been so beneficial for your business. We're excited to see your continued success with RetentionX!
Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!
Thank you for your wonderful feedback! We're thrilled that RetentionX has been instrumental in providing insightful data. We're committed to helping you grow and are here to support you every step of the way!
Retention X has provided us with valuable insights into our DTC customers. We're able to segment different types of customers, tailor our promotions and discounts more effectively, engage with new and returning customers, and identify new opportunities to increase revenue.
Thank you for sharing your experience with Retention X! We're thrilled to hear how our platform has empowered you to segment customers effectively, tailor promotions, and identify new revenue opportunities
Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast.
The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!
Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.
Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!
Thank you so much for your review! It's great to hear your success in increasing AOV with the help of our Free Shipping Threshold report! We can't wait to see what else you accomplish with RetentionX!
Absolute Empfehlung. Man bekommt super Insights und Daten zu seinen Kunden, Produkten und Marketingaktivitäten. Der Customer Service ist zudem sehr bemüht gemeinsame Maßnahmen zur Verbesserung gewisser Kennzahlen zu erarbeiten. Für alle, die aktuell noch Geld im Bereich Bestandskunden-Marketing auf der Straße liegen lassen, eine große Empfehlung.
Thank you for your review! We are so glad your using your RetentionX insights to optimize your retention efforts!
An insanely insightful and useful app with actionable data driven recommendations. From understanding which customers are due to order again, to what you should be selling them and where your free shipping threshold should be, this app is an absolutely critical tool for anyone trying to scale. I can't recommend RetentionX, or the team behind it enough.
Thank you for your review! We are so happy to hear you're getting the most out of RetentionX and are having a great experience using it!
This app provides a huge value add in getting a deeper understanding of consumer behavior. The added ability to seamlessly build customer segments in the platform and push to our tech stack is an efficiency win for any marketer and DTC brand.
Lastly, the RetentionX team has been incredibly responsive and helpful in getting us onboarded and answering any and all follow up questions.
Excellent product, excellent service!
Thank you so much for your kind words! We're excited to see all that you do using RetentionX!
We have already learned so much about our business and customers since we installed RetentionX. As a small team it has been so beneficial to us to be able to gain these insights and learn how to better understand our customers (both loyal and not). From the beginning Allie has been extremely helpful and we look forward to learning more. Very impressed with the platform so far.
We're so glad to hear RetentionX is helping you understand your customers better! Excited to see how Rowan continues to grow with the help of RetentionX!
Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX.
Thank you Nadine and team RX :)
Thank you so much for your kind review! We are so happy you've had a great experience with RetentionX!