Rezensionen (127)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 99 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
21. Oktober 2022

RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.

worknotes
Deutschland
3 monate mit der App
RetentionX hat geantwortet 25. Oktober 2022

Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!

15. Juli 2022

Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

Supernaturals
Deutschland
4 monate mit der App
RetentionX hat geantwortet 19. Juli 2022

Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

2. Januar 2026

A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.

Sophie Stone
Niederlande
Etwa 2 monate mit der App
RetentionX hat geantwortet 2. Januar 2026

We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.

24. Oktober 2025

Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.

Nadine is always super helpful too for any queries.

DrinkWell
Vereinigtes Königreich
Mehr als ein jahr mit der App
RetentionX hat geantwortet 24. Oktober 2025

We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!

15. Oktober 2025

Excellent insights and great support team

We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy.

Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business.

- Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)

Mitch Dowd
Australien
Etwa ein monat mit der App
RetentionX hat geantwortet 15. Oktober 2025

Thank you so much for your amazing review! We are so thankful for your support and thrilled to hear you have found so many impactful insights for your business. We appreciate you giving our support team a shout out as well. We are excited to continue collaborating together to help you reach your goals!

24. September 2025

We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal.

Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen.

For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.

PlantPaper
Vereinigte Staaten
2 monate mit der App
RetentionX hat geantwortet 24. September 2025

Thank you for your kind words! We're grateful to support you and we appreciate you sharing your experience using RetentionX thus far. Thank you for giving our success team an amazing shoutout as well! It's incredible to hear how valuable the platform has proven to be for your business and we genuinely look forward to supporting you through your continued success!

19. September 2025

this app has been successful in moving stock by rejigging and reorganising collection pages based on product engagement and has provided key information that it's on products and repurchasing logistics

I especially love the pricing structure that is based on orders and therefore we are charged as a reflection of orders rather than a set price

Kori has been exceptional in navigating the software and offering insight

Jack Murphy Ireland
Irland
5 monate mit der App
RetentionX hat geantwortet 19. September 2025

Thank you so much for sharing your thoughtful review! We’re delighted to hear that the Merchandise Optimization feature has been such a success for your brand, and that you’ve been able to uncover additional insights along the way. Your feedback on pricing is greatly appreciated—just to clarify, RetentionX bases monthly rates on active customer count rather than order count. We truly value your partnership and look forward to continuing to support your growth.

18. September 2025

RetentionX is more than just an app, it's become a partner. Their monthly coaching service is surprisingly affordable for the value it provides. But overall, just the app presents your data is such an easier way to digest for all things retention. Hard to understand why this isn't mandatory for any DTC company.

Voomi Supply
Vereinigte Staaten
5 monate mit der App
RetentionX hat geantwortet 18. September 2025

Thank you so much for your thoughtful words! We are so grateful for your support and even more thrilled to hear that you already see the value in RetentionX. We appreciate your kindness and are committed to helping you meet your goals successfully!

17. September 2025

We're very happy we discovered RetentionX. It exposed data that would have taken hours manually. The list-building feature made the data easy and seamless to activate on on email and advertising. The support has been amazing from day 1 of the trial period and Kori went above and beyond to help me quickly anytime I had a question.

ePackageSupply | Food Grade Plastic Buckets & Containers
Vereinigte Staaten
Etwa ein monat mit der App
RetentionX hat geantwortet 18. September 2025

Thank you for your incredible review! We're thrilled that RetentionX has helped your team make more data-informed decisions for your email marketing efforts. Thank you for giving a shout out to our support team as well! We appreciate your trust in our platform and we look forward to supporting your continued success.

11. September 2025

The platform is great, offering a level of analysis and a way to slice up retention that we couldn't find anywhere else. But even more important, the service is outstanding, anytime we need anything they're available to walk us through it (Allie is a rockstar).

Aura House
Vereinigte Staaten
Mehr als ein jahr mit der App
RetentionX hat geantwortet 12. September 2025

We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful retention strategies for your customers! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.