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The app has been significantly important to our team getting a deep understanding of our customer's at an individual level, allowing us to personalize our marketing efforts, which has led to a steady amount of growth over the past few months.
There is a learning curve with the platform as with any new tool, but the team has been super responsive and helpful climbing up that curve and ensuring we're getting value from the platform quickly.
Highly recommend if you're trying to understand yours customer base at an individual customer level!
Thank you for your thoughtful review! We're thrilled that RetentionX has helped your team with a deeper analysis of customer behaviors to support you with your personalized marketing efforts. We're happy to hear you're already experiencing growth using the platform! Thank you for your support and we are grateful to work alongside you every step of the way!
Really an incredible app, and Kori is really helpful with implementation and has incredible patience to walk you through the dashboard to really simplify it for you.
Thank you so much for your review! We are happy to hear you are enjoying the platform so far and that your strategist has been supportive each step of the way. We look forward to continuing our support for DeemedFit!
Strong reporting platform, great support from our account strategist Kori, and impressive range of integrations to leverage including Klaviyo, Gorgias, and much more.
Thank you so much for your thoughtful review! We are happy to hear you are enjoying the platforms features and integrations so far. We appreciate your kindness towards our support team and are committed to helping you meet your goals every step of the way!
Super robust reporting offered, and top tier support from the RetentionX team. Highly recommended.
Thank you so much for your kind words! We are thrilled to hear you find our platform to be robust and that you've enjoyed working with our success team. We look forward to a continued collaboration!
I highly recommend this app for tracking your data and setting up your segments!
They offer great support and are very present to help you during the onboarding process.
I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!
Thank you so much for the awesome review! We're so happy to hear that RetentionX has allowed you to create impactful segments and easily track your data. We are also happy to hear that the support team has been helpful during your onboarding. We're here to support your continued success!
We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!
We're thrilled to hear you've found RetentionX to be an insightful tool to better understand your customer data! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us and we look forward to supporting your continued success.
A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.
We're so happy to hear you've enjoyed utilizing RetentionX to uncover impactful analytics! Thank you for recognizing our customer success team as well! We appreciate you sharing your experience with us and we look forward to supporting you going forward.
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy.
Nadine is always super helpful too for any queries.
We're so happy that RetentionX has been a part of your journey for the last few years! It's amazing to hear how instrumental the platform has been to build your strategies. Thank you for recognizing our success team and we look forward to our continued partnership to success!
Excellent insights and great support team
We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy.
Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business.
- Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)
Thank you so much for your amazing review! We are so thankful for your support and thrilled to hear you have found so many impactful insights for your business. We appreciate you giving our support team a shout out as well. We are excited to continue collaborating together to help you reach your goals!
We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal.
Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen.
For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.
Thank you for your kind words! We're grateful to support you and we appreciate you sharing your experience using RetentionX thus far. Thank you for giving our success team an amazing shoutout as well! It's incredible to hear how valuable the platform has proven to be for your business and we genuinely look forward to supporting you through your continued success!
