Return Prime:Return & Exchange

This app makes processing returns so much easier than what we were doing previously. The dashboard is clear and easy to use, and the onboarding process was done in a matter of minutes. I would recommend this app to anyone dealing with a large amount of returns on a regular basis. Thank you wonder woman!

We tried most of the apps in this category and this one is the best one. It's easy to use yet provides a lot of functionalities. It also takes into account cash on delivery orders, providing an option to return the money to the customer's bank account which is a big plus for us since we have many COD payments.

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

AMAZINGGGG CUSTOMER SERVICE!!!! QUICK AND PROMPT! 10/10. I HAD AN ISSUE WITH MY ACCOUNT AND THEY WENT IN AND FIXED IT. THEY DIDNT HAVE TO WALK ME THROUGH IT. I CANNOT RECCOMEND THIS APP ENOUGH.

IF YOUR LOOKING TO AUTOMATE RETURNS AND SAVE TIME, YOU NEED THIS APP! YOU WONT REGRET IT. THIS IS THE REAL DEAL.

I have been using this app for a month and it has really helped streamline my returns and exchanges. The entire returns process on my website has become seamless and makes the website extremely professional. Only one tiny quibble - I wish the app is updated to include exchanges with other SKUs of the same value too.

Excellent customer support! It was amazing that Shubham was proactive in ensuring the app was working well & live for my store by reaching out directly to me about my oversight when he noticed I did not launch it properly. It truly speaks to their level of service and commitment to a quality experience with using the app

Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.

At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.

We are satisfied with Return Prime, and the customer support is excellent.
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns...

I just implemented it. It was very confusing to onboard compared to my original returns platform, but their CS was super fast, set everything up for me the way I needed and showed me where I could go to edit it myself later. I am very impressed with their support and look forward to seeing how the platform works for my customers.