Return Prime:Return & Exchange
- 定價
-
免費安裝。 提供免費試用。
- 廣獲同類商店愛用
- 美國商家
- 評分
- 4.8 (775)
主要圖片圖庫
Return Prime 是專為成長中 D2C 品牌打造的退換貨平台。
Return Prime 可為您執行完整的售後退貨流程。顧客可在品牌專屬的入口網站上提出退換貨要求。系統會根據退貨原因、產品和退貨期限等規則，自動核准或拒絕要求。您可以在退貨期間提供換貨、商店購物金或退款，並進行追加銷售以留住營收。您可以選擇何時收取換貨價差、延長單一訂單的退貨期限，以及按比例為「買 X 送 Y」的訂單退款。此外，還能追蹤 SLA 違規情況、連結 100 多種 WMS 和物流工具，並支援歐盟撤銷權與 24 小時全天候支援服務。
- 可連結至您的 WMS、貨運業者和客服系統的品牌退貨入口網站
- 系統會根據退貨原因、產品和退貨期限等規則，自動核准或拒絕退貨。
- 決定顧客在換貨時支付價差的時機，或是完全免收價差。
- 自動產生退貨標籤、追蹤商品運送情況並傳送狀態更新
- 在退貨流程中透過換貨、商店購物金和追加銷售來挽回營收。
含有自動翻譯的文字
- 廣獲同類商店愛用
- 美國商家
定價
選擇最適合您業務的方案。
入門
免費安裝
每個額外要求 0.49 美元
功能
- 5 個免費退貨要求
- 品牌退貨入口網站
- 產品款式換貨
- 無限制的退貨原因
- 支援多語言的顧客入口網站
- 最多可新增 2 家物流/貨運業者
- 符合歐盟規範的撤銷按鈕
- 自訂電子郵件通知
成長 - 起價
$19.99 /月
每個額外要求 0.49 美元
功能
- 每月 60 個要求
- 免費方案的所有功能
- 自動核准退換貨要求
- 針對「買 X 送 Y」訂單按比例退款
- 退換貨狀態追蹤
- 進階分析
- 退款至商店購物金
- 24 小時全天候即時支援
15 天免費試用
Thrive AI
$79.99 /月
每個額外要求 0.79 美元
功能
- 每月 180 個要求
- 成長方案的所有功能
- 智慧型換貨折扣
- 智慧型退貨手續費
- 針對「買 X 送 Y」訂單按比例退款
- 產品類別層級洞察
- 基於顧客檔案的獎勵
- 客戶經理 + 24 小時全天候即時支援
15 天免費試用
擴展
$149.99 /月
每個額外要求 0.49 美元
功能
- 每月超過 450 個要求
- 成長方案的所有功能
- 整合您選擇的 WMS
- 無限制的使用者與物流/整合服務
- Webhook 和 API 存取權限
- SLA 管理
- 專屬客戶/營收經理
- 績效審查會議
15 天免費試用
含有自動翻譯的文字
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (775)
I am currently still in the process of setting up and testing Return Prime, so I think it is a little too early for me to give a final verdict on how the app performs in daily use. However, my experience so far has been extremely positive and the app looks very promising.
What has impressed me most is the flexibility of the app and, especially, the level of support. I had a specific requirement for exchanges: I wanted my customers to be able to choose from my entire product collection instead of being limited to the standard exchange options. This wasn’t available in my setup initially, but after contacting support it was enabled for me very quickly.
More recently, Rohit has been extremely helpful in working through my specific requirements regarding return labels, Sendcloud and insurance for higher-value shipments. He took the time to understand exactly what I was trying to achieve, involved the technical and product teams where necessary, and even submitted my preferred workflow as a feature request.
I really appreciate this kind of support. Rather than simply being told that something isn’t possible, they genuinely try to understand the use case and look for a solution.
I still need to complete my setup and start using Return Prime in daily operation before I can judge every aspect of the app, but based on my experience so far, both the app and especially the support team have made an excellent impression.
Excellent App & Outstanding Support
Return Prime has been a great experience for us. The app is reliable, easy to work with, and the service has been consistently prompt and supportive.
A special thanks to Mr. Dileep G C, who has provided excellent support throughout the entire journey - from onboarding and initial setup to resolving our day-to-day operational challenges. He has always been responsive, patient, and proactive in helping us find solutions.
Overall, we’re very happy with Return Prime and the level of support provided. Highly recommended for e-commerce businesses looking for a reliable returns & exchange solution.
This is a great app. It works flawlessly and has a lot of useful features. It has really improved the efficiency of our return process, so I can recommend this to any Shopify owner. Great customer service and always developing. Very intuitive, and it just works.
支援服務
App 支援由 Appsdart Solutions Private Limited 提供。
開發者
發布日期
2020年10月8日
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