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This app is very worthwhile using. It has all the features we look for in a returns portal and new ones we didnt know existed. The team work really hard to make sure that they provide the best possible product and their service levels are incredible.
The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.
If you want an automated process to manage your customer return/exchange request, this app is perfect for you. In addition, it allows to connect to 3PL such as Shippypro that allows you to automatically generate your return label. Really great support too.
Very helpful customer service - I was able to get all the answers I needed and they didn't log me out of the chat because of inactivity. I had to step away a couple times because I was working in a couple things, and the chat was open the whole time. Awesome!
Best returns app on Shopify hands down. Extremely customisable, very good support and looks very professional. App is updated constantly and keeps getting awesome new features - unlike other apps which are rarely updated. The price is worth very penny. Highly recommend.
We have started using this app recently - The functionalities are great and it will definitely assist us in simplifying our return processes. Also, customer support is always online and happy to assist on questions and difficulties whilst setting up. Looking great so far!
Nous avons migré d'Aftership return center vers ReturnGo et nous ne regrettons pas notre choix. Application fonctionnelle avec un support réactif. Un account manager dédié (Noa pour nous) qui fait à fait un super travail en nous accompagnant depuis le début du projet. Je recommande.
ReturnGO is the best for creating a returns portal on your Shopify store. We came with pretty complicated requests, and they successfully helped us achieve the results we need for our brand. They offer the support you could have or imagine. Thanks Eyal, Noa & team for all your efforts.
Will definitely recommended. The support team is responsible to all my questions and they are trying their best to help. I experience some problems with Canada Post and they will always circle back for the solution. Really really satisfied with their service and will highly recommended.
This app has saved me dozens of hours from dealing with customer service back and forth and editing/tweaking orders and shipping labels. The automation and notifications are intuitive and smart. Plus, the customer support is 24/7 and extremely responsive. I wish I had done this a year earlier.