ReturnGO Returns & Exchanges

quickly reply from the Chat, problem resolved in 2 mins

Great app, Anthony from customer success is very helpful!

Great Service from Glizelle. Thank you!

Great help, excellent app!

We've been using ReturnGo for nearly 4 years and are very happy with the app. It makes it easier for customers and easy for us to manage the process. The ReturnGo customer service is also very good. Happily recommend to others.

The Support Team at ReturnGO is a MASTERCLASS of exemplary Customer Service. They are very responsive, always helpful and most issues are easily resolved via their Chat system very timely. If any issues need to be escalated or researched, they are very good with follow-up. Their Customer Support model should be an industry standard!

For what it does, the pricing is ridiculous. I have the premium plan and you cannot even close returns automatically, you have to get two addons to do that. So instead of bulk closing returns, you have to go one by one, talk about "automations"...

EDIT: After this review, they enabled the features

ReturnGo support is very good. highly rated.

easy to use, makes the pain of returns seamless. the customer support is the BEST the provide prompt support highly recommend

I’m writing this review because the lack of follow-up has been unacceptable.

After completing the demo, I’ve been trying to connect with my rep to move forward with installation, but I haven’t received a response in over two weeks from her. This is time-sensitive, and the lack of communication is extremely disappointing.