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I spoke with Carla. She helped me solve my problem quickly and efficiently.
Junessa is extremely helpful and knowledgeable about returnGo, i trust the app because she is always prompt and effective in her assistance
Great solution. Reliable and efficient. The support is fast. It's 100% recommend. We have API integration that works great.
The support team is always ready to help! They are very effective! Great service :)
Fantastic platform with a good support team behind it :) Helpful and kind!
So far the app has worked relatively well but the most impressive thing about ReturnGo if definitely the level of customer service on the support side. Quick to reply and eager to help.
I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...
Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we understand that you haven’t been using it, and we’re here to help resolve this matter to your satisfaction.
We’ve tried reaching out over the past few days, as we’re committed to finding a solution that works for you. Please let us know a convenient time for us to discuss this further, and we’ll work together to address the charges.
Excellent customer service and always fast response form the support team.
I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.
We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you