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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
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- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Canada Post
- Gorgias
- Sendcloud
- Shippo
- Shipstation
- USPS
Catégories
Options de retour
Gestion des retours
- Approbations automatisées
- Portail des retours
- Politiques personnalisées
- Articles non retournables
- Délais de retour
- Motifs de retour
- Multilingue
- Étiquettes d’expédition
- Suivi des retours
- Notifications par SMS
- Notifications par e-mail
- Image de marque personnalisée
- Gestion des remboursements
- Mises à jour des stocks
- Liste noire d’e-mails clients
- Analyses de données
Suivi
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Premium
$147 / mois
110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
Fonctionnalités
- Full returns solution
- Variant and product exchange
- Shop Now exchanges
- Return labels via Ship by ReturnGO
- Shipping integrations
- Store credit & Gift cards
- 2 languages
- Auto approval
Essai gratuit de 14 jour(s)
Pro
$297 / mois
300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
Fonctionnalités
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (408)
I've had a great experience with Return Go. It definitely needed help setting up, but did so over calls and chats. The team were super helpful and set everything up for me. Any issues I've had, I've been able to discuss on the chat.
It can feel a little clunky at times, but no major issues.
Clear and easy to set-up and use. Much better than the first returns portal we tried to partner with. The help desk is always responsive and efficiently resolves any issue we have. A great service.
Both member and non‑member cancellations and returns are supported, and the multilingual handling works very well.
With the DHL integration, automatic return label generation also works smoothly.
It seems that API integration with our WMS program is also possible.
Whenever we contacted ReturnGO, we received very fast responses and accurate answers.
I highly recommend it.
Assistance
L’assistance pour l’appli est assurée par ReturnGO.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
14 septembre 2020 · Journal des changements
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