AfterShip Returns & Exchanges
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
추천 이미지 갤러리
자동화된 반품 및 교환으로 반품 비용을 줄이고 더 많은 수익을 회수하십시오.
AfterShip Returns는 브랜드가 반품 비용을 절감하고, 수익을 유지하며, 전체 반품 프로세스를 자동화하도록 지원합니다. 환불을 교환이나 스토어 크레딧으로 전환하여 손실된 수익을 회수하십시오. 백엔드에서 승인, 환불, 업데이트를 처리하는 규칙과 자동화 기능으로 반품 관리에 소요되는 시간을 단축할 수 있습니다. 고객에게 재방문을 유도하는 간편한 맞춤형 브랜드 반품 경험을 제공하십시오. 기본 제공되는 분석 기능으로 숨겨진 제품 및 리스팅 문제를 파악하여 제품을 개선하고 향후 반품을 줄일 수 있습니다.
- 혜택이 제공되는 맞춤형 교환 제안 및 사기 방지 확인으로 수익 유지
- 할인된 레이블, 스마트 반품 규칙 및 자동화로 운영 비용 절감
- 브랜드 반품 포털 및 기본 POS 솔루션으로 원활한 경험 제공
- 기본 제공되는 분석 기능으로 숨겨진 패턴을 파악하고 비즈니스 전략 구체화
- 무료 반품을 제공하고 Return Care로 비용 상쇄
자동으로 번역된 텍스트 포함
- 판매자님과 비슷한 스토어에서 인기
- 미국 소재
언어
영어, 독일어, 프랑스어, 스페인어, 그리고 이탈리아어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- 고객 계정
- Shopify POS
- Shopify Flow
- Shopify 관리자
- Canada Post
- FedEx
- Gorgias
- UPS
- USPS
요금제
비즈니스에 가장 적합한 요금제를 선택하세요.
Return Care
무료
기능
- 모든 Premium 기능
- 구매자 부담 반품
- AfterShip에서 처리하는 반품 레이블
- 수익 분배
Essentials
$19 /월
또는 연 $192 및 16% 할인
첫 달 USD1. 월 20건의 반품이 포함되며, 추가 반품 건당 USD0.50가 부과됩니다.
기능
- 앱 내 자동 레이블
- 브랜드 반품 페이지
- 반품 자동 승인
- 환불 및 교환
- 적격성 규칙
- 반품 분석
7일 무료 체험
Premium
$119 /월
또는 연 $1,188 및 17% 할인
첫 달 USD1. 월 100건의 반품이 포함되며, 추가 반품 건당 USD1가 부과됩니다.
기능
- 모든 Essentials 기능
- 고급 워크플로
- AI 기반 교환
- 사기 방지
- 보증 관리 포털 및 대시보드
- 사전 구축된 연동
7일 무료 체험
자동으로 번역된 텍스트 포함
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (1,543)
It is on the cheaper price point because it claims to be able to do certain functions when in reality it can't. I've been on multiple calls to ask why a settings function will say you can do certain things, when in reality it won't let you do them. This happened more than once. No change happens after you show them it doesn't make sense either.
Hi Angel Ruche Team,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and understand how frustrating it must have been to reach out to our team multiple times without getting the resolution you were expecting.
We reviewed your recent conversations with our Support team regarding the Returns & Exchanges feature. Based on our review, the specific workflow you were looking to stop is managed outside of AfterShip, which means our team is unable to control or disable it directly. We understand, however, that this may not have been clear and that the experience was understandably frustrating.
We sincerely apologize for the inconvenience and for not delivering the experience we expect for our merchants. Your feedback is important to us and we’ll certainly take it into consideration.
Our team will also follow up with you via email regarding this concern. We’d be happy to discuss this further and explore possible solutions or ways to help prevent this from happening again.
Thank you again for sharing your feedback and giving us the opportunity to look into this.
I was excited to set up a returns portal with Aftership, but you can't even set up basic return criteria like using the 'delivery date' for the return window without paying for the $119 plan, super disappointing and not worth it if you're a small business
Hello Team,
We’re sorry to hear about your experience and we completely understand how frustrating it can be when a feature you need isn’t available within the plan you expected. That’s not the experience we want to deliver to our customers.
We’d love the opportunity to help. The return criteria feature you’re looking for can be provided to you and we'd be happy to reach out and offer a demo of our product. This will also give us a chance to better understand your business needs walk you through the available options and help you make the most of AfterShip for your business.
We truly appreciate you sharing your feedback and we hope we can turn your experience around and make your journey with us a much more positive one.
So I just moved from LOOP Returns to Aftership as they are quite a bit cheaper. Bad mistake. Their product is pretty bad and the service is terrible. Each stage they said I could not get what I wanted unless I upgraded. I now have upgraded to their top version. Non of the upgrades work with orders that were placed prior to upgrade - thats an issue. Also simple things like just doing an exchange for another product does not seem to work. I have been trying for 3 weeks to see why and currently the answer is that they need the backend team to check - however the back end team are supposedly on a train or bonding course and hence cannot help. I have asked to speak to management but impossible. I cannot believe who runs this company want good business to suffer - which is what is happening to men customers. I just tried doing a return for store credit - again does not work.
Hi Team,
We’re genuinely sorry to hear about your experience with AfterShip.
We completely understand how frustrating this must have been especially after making the decision to move from another platform.
The difficulties you’ve experienced with existing orders, exchanges, store credits and the time taken to get a resolution are certainly not the experience we want our customers to have. We also understand how frustrating it must have been to feel that you weren’t able to get the right level of support when you needed it.
We’d really like the opportunity to make this right. Our team is reaching out to you directly so we can take ownership of the concerns you’ve raised work with the relevant teams to identify the root cause and help get you to a proper resolution.
We truly appreciate you taking the time to share this feedback.
We’re sorry we haven’t met your expectations so far and we’ll do our best to turn this experience around.
지원
앱 지원은 AfterShip에서 제공합니다.
포함 대상
이 앱과 비슷한 더 많은 앱 보기
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
