Reverto : Return & Exchange

Reverto : Return & Exchange

Pricing
Free to install. Free trial available.
Rating
4.9 (6)

Level up your Store Returns. Manage & automate refunds, exchanges, cancellations at a central point.

Transform returns from a burden to a boon with our app, your all-in-one solution for effortless return & refund management. We consolidate everything: returns, exchanges, cancellations, and even line-item cancellations into one streamlined platform. Set your own return rules, automate refunds based on your preferences. Build trust and loyalty with personalized return policies, including regional rules & payment method restrictions. Stand out from the competition by offering unique features.

Transform returns from a burden to a boon with our app, your all-in-one solution for effortless return & refund management. We consolidate everything: returns, exchanges, cancellations, and even line-item cancellations into one streamlined platform. Set your own return rules, automate refunds based on your preferences. Build trust and loyalty with personalized return policies, including regional rules & payment method restrictions. Stand out from the competition by offering unique features. more
  • AIO Control: Manage returns, exchanges, returns, & cancellations in one platform
  • Automate & customize: Set rules, refunds, & policies to fit your needs instantly
  • Line-item magic: Cancel individual items even from a bulk order.
  • Connect with top logistics platforms like FedEx, Australia Post, and more.
  • Informed Customers: Create personalized emails with prebuilt templates.

Languages

English

Works with

  • Customer accounts
  • Delhivery, Shiprocket, Sendle
  • FedEx, UPS, USPS, Shipstation
  • FYND, Easypost, Ordoro, Stamps
  • NimbusPost, AustraliaPost, OTO
  • Shipengine, NZPost, Ship&co
  • Shipstation, Shippo, Easyship

Pricing

Choose the plan that best fits your business.

Free

Free to install

Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request.

Features

  • 10 Requests per Month
  • Your own branded returns page
  • Manage all returns in one dashboard
  • Automatic email updates to customers
  • Set return deadlines & reasons
  • Sync with Shopify customer accounts
  • Block returns on specific items
  • Track why customers return products

Starter

$14.99 / month

Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request.

Features

  • Everything in Free
  • 60 Requests per Month
  • Auto-approve or reject request
  • Let customers swap for a different item
  • Show return offers to keep the sale
  • Set rules by country or region
  • Connect your shipping & logistics tools
  • Priority support

15-day free trial

Growth

$44.99 / month

Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request.

Features

  • Everything in Starter
  • 180 Requests per Month
  • Return one item, exchange for multiple
  • Connect payment & logistics providers
  • Returns portal in multiple languages
  • Reward customers who choose store credit
  • Cancel a single item from an order
  • Notify customers via WhatsApp & SMS

15-day free trial

Pro

$144.99 / month

Usage-based charges apply for SMS & WhatsApp notifications and $0.20 USD per additional return/cancel/exchange request.

Features

  • Everything in Growth
  • 450 Requests per Month
  • Plug in your own warehouse system
  • Refund via any method you choose
  • Full API access for custom builds
  • Build your own logistics integration
  • Dedicated account & revenue manager

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating
4.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 7, 2026

Great account page and an outstanding support team

We're using Reverto for its customer account page, and it's been a great addition to our store. It looks clean, fits in well with our theme, and gives customers a better experience when they manage their account.

The support team has been the real highlight. Our store runs several third-party apps, and we needed some changes to make everything work together. The team responded quickly, understood exactly what we needed, and made the adjustments without any hassle. They were flexible and helpful, and they made sure the integration ran smoothly.

We highly recommend Reverto, especially if you want an app backed by a team that adapts to your store's needs.

Mood Fabrics
United States
19 days using the app
October 13, 2026

excellent app and support

The Trouser Lab
India
28 days using the app
October 13, 2026

Better app for return & exchange

Diruno Fashion
India
About 2 months using the app

Support

App support provided by Lucent Innovation.

Developer

Lucent Innovation

Oceanside, NY, US

Launched

January 30, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, Shopify Functions, Online Store

  • Edit customers

    Customer data

  • Edit products

    Inventory, products, product listings, collections

  • Edit orders

    All order history, assigned fulfillment, merchant managed fulfillment, returns, third-party fulfillment, draft orders, order fulfillments, order edits

  • Edit discounts

    Discount codes and promotions

  • View store credit

    Store credit account transactions, store credit accounts

  • Edit Shopify Functions

    Payment customizations

  • Edit Online Store

    Online Store pages, theme

  • View other data

    Locations, product and variant inventory

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