Revize: Order Editing & Upsell

Shubham helped me out instantly and set things up for us. All seems to be working as expected, so happy to recommend for others at this stage.

Good experience with the support

Loving Revize so far. Works great for customers who realize they put in wrong address or want to change their order - or add something. Definitely a time saver for staff and even providing for some additional sales. And support has been amazing.

We are very happy with the collaboration with the Revize team. Before we wanted to use the app, steps had to be taken regarding a security review. That was no problem at all. We get super fast answers to every question, and the team is eager to think along with us.

Application de vente incitative très utile qui permet au client de changer une variété d'options, y compris la quantité (très utile en tant que commerçant) après l'achat !

Great app and very nice customer service too

Le funzionalità sono molto vaste e utili. Soprattutto l'assistenza risponde in maniera davvero tempestiva. Grazie.

Revize has been a brilliant addition to our Shopify stack at Knya. Being in the D2C space for medical apparel, we often receive size or address change requests right after customers place their orders. With Revize, our customers now have the flexibility to make those changes themselves — no more back-and-forth emails or delays.

The impact has been immediate: fewer support tickets, smoother operations, and most importantly, a better experience for our customers. The upsell feature during edits is smartly executed and has even helped increase our AOV.

Special shoutout to the Revize support team — they’ve been extremely responsive and hands-on throughout the setup and onboarding. Highly recommend this product to any D2C brand looking to improve customer satisfaction and reduce operational load.

Super duper support! This app has the best support. Period.

I reached out to them to enable shipping address edit updates for the customer and within 2 minutes they enabled it, authenticated my domain so that the emails are sent via my company's email address + they even solved a bug for me, that wasn't even related to their app.

For a fashion store, wrong size orders remain inevitable. I'm sure Revize would put a pause on that, or reduce the amount of tickets we receive related to that.

Exceptional team, super good looking product - I'm hell impressed. Keep up the amazing work.

-RST

This works so well! Customers can actually fix their own mistakes now instead of emailing me 50 times. Just had someone change their address, add 2 items, and swap a variant - all without me lifting a finger. Setup was stupid easy too. 10/10 honestly!