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Automate returns & exchanges. Convert refunds to revenue with self-service returns.
Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.
- Self-service portal on your domain: branded, mobile-friendly, no login required.
- Shop App integration (US merchants): much more returns retained as revenue.
- Rule Builder: Automate eligibility, approvals, refund logic, fees, and labels
- Prepaid return labels from 50+ carriers: UPS, Shippo, EasyPost, ShipStation.
- Exchange-first flows: incentivize swaps and store credit over refunds.
Indeholder tekst, der ikke er oversat
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Kundekonti
- EasyPost
- Gorgias
- Klaviyo
- Shippo
- ShipStation
- Shop Minis
Kategorier
Returneringsmuligheder
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Standard
$19 om måneden
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
Funktioner
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
30-dages gratis prøveperiode
Pro
$39 om måneden
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
Funktioner
- 50 monthly returns $0.75 per extra
- All Standard Features
- Variant Exchanges
- ResolutionHub
- Analytics
- Multi-Language Portal
- CSV Export
30-dages gratis prøveperiode
Premium
$99 om måneden
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
Funktioner
- 100 monthly returns $0.5 per extra
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
30-dages gratis prøveperiode
Enterprise Plus
$199 om måneden
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
Funktioner
- 500+ monthly returns (scalable)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Stripe Integration
30-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (81)
Rich Returns makes the whole returns process effortless, clean portal, seamless Shopify integration, and smart automation that just works. Highly recommend for any merchant who values simplicity.
App does not really support multi-language. Very poor implementation with limitations.
For a claim it is not suitable. Also you have to pay extra for photo upload of customer and video is not even support.
Support is poor. You try to solve issues, but only standard answers follow which do not solve the problems.
App is quite basic. It is not made as a plattform, because every manual interaction has to be handled through another tool or shopify.
Onboarding support poor.
Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.
Support
App-support leveres af Apex Apps.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
23. januar 2019
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Opfylder vores højeste standarder for ydeevne, design og integration. Få mere at vide Åbner i et nyt vindue
Opfylder vores højeste standarder for ydeevne, design og integration. Få mere at vide Åbner i et nyt vindue