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让 AI 解决每一通客服来电。订单查询、退货、订阅、产品咨询,AI 全部搞定。
Seth 是 AI 电话客服,7x24 小时接听您店铺的来电。它跟踪订单,处理退货、订阅变更、产品咨询、库存与政策问题。遇到无法解决的来电,它会转给您的团队。接听前它已识别来电者及其订单。它基于您的网站、文档和产品目录训练,支持 40 多种语言,语音和口音由您选择。AI Coach 与您一起完成设置,只需告诉它更新设置、添加操作或技能、或搭建集成。
- 已能解决订单状态、退货、库存和产品问题
- 想处理更多来电类型?描述一下,AI Coach 就会搭建
- 知道何时转接:转人工、邮件或工单系统
- 保留您的客服流程、工单系统和电话号码(或使用我们的)
- 显示通话记录、解决率分析、ROI 和每通电话的收入
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- API
- Gorgias
- Twilio
- Webhooks
There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else.
Hey Shane, you were right that after cancelling our app didn't show it had gone through, and that one's on us.
We've since shipped a fix so this won't happen to anyone else. Thanks for taking the time to flag it, it really made the app better.
And you're welcome back anytime if you'd like to give Seth another try.
Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call.
Thank you so much, this helps us a ton!
Trust, support, and selling on the call are the exact 3 things we obsess over with Seth, so it's great to hear all three from you.
We're always around if you need anything.
This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.
支持
应用支持由 Ringly 提供。
数据访问
这个应用需要获得以下数据的访问权限,才能在您的商店中运行。 如需了解原因,请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
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敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
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设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统、 浏览行为、 客户端 ID Cookie
查看员工和协作者数据:
店主
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店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 折扣
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查看客户
浏览行为、 客户数据
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查看产品
库存, 产品清单, 产品、 产品系列
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编辑订单
已分配的发货, 草稿订单, 订单发货, 订单编辑, 所有订单历史记录, 退货、 发货信息
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查看折扣
折扣码和促销
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