Robo Product Importer

Robo Product Importer

Reviews (44)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 10, 2026

The app was fine but unfortunatly i am not using this currently you offer 3 day trail and i unstalled the applicated after 3 days on fourth day and you are charging the amount from the card so please issue a refund beacuase i did not used the app

Justmybeauty
United States
4 days using the app
October 5, 2026

Professional attitude and very active revert which is so much essential to new sellers

PickedByK
India
11 days using the app
Thalia Tech replied October 6, 2026

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

September 7, 2026

This app is fantastic! It saves me a tremendous amount of time by allowing me to import all my new items from websites in just seconds.

The Wireless
United States
9 months using the app
Thalia Tech replied September 8, 2026

We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!

August 24, 2026

Supr happy with this app

Toycrafting
United States
About 5 years using the app
Thalia Tech replied August 25, 2026

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

September 12, 2026

.

Dharmatex
India
About 2 years using the app
Thalia Tech replied September 16, 2026

We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.

Our team emailed multiple times to understand the issue and for a quick resolution, but have not received a response.

If you want to speak to us, you may reach our team at robo@help.thalia-apps.com and we will be there to answer right away.

June 15, 2026

Doesn't work.

CAYO CAICOS
United States
20 minutes using the app
Thalia Tech replied June 23, 2026

This is an unfair review by folks from CAYO CAICOS.

The app is working absolutely fine. Our team emailed them multiple times to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours.

If you want to speak to us, you may reach our team at tickets@robo-product-importer.p.tawk.email and we will be there to answer right away.

Edited February 27, 2025

This app is glitchy and doesn't import variants. Lately, it's been only showing one single image in the product import section or random images that don't belong in that listing. This app is upfront with stating no variants can be imported in their description but this is my review and one of my reasons for uninstalling your app. Also, I uninstalled this app to avoid the recurring charge and can no longer show examples of the image issues. I will bump your rating back up from a 2 to a 3-star because this app can be useful to customers that don't have multiple color or size variants to pull into their stores, and don't mind manually downloading additional images.

VacationGrabs
United States
5 months using the app
Thalia Tech replied February 26, 2025

We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.

We want to clarify that our app does not currently support importing variants, which is already mentioned in the app dashboard. We have also not advertised variant import functionality on our Shopify listing page. We have been given a negative review for no fault of ours.

Additionally, our team emailed them multiple times regarding the image issue but have not received a response.

If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.

January 5, 2025

3 day working good but when i buy this app aftervthat its not working showing 500 Server Error, worst experience my money are going.

Midiron
India
7 days using the app
Thalia Tech replied January 10, 2025

This is an unfair review by folks from Midiron.

The app is working absolutely fine. Our team emailed them multiple times and tried calling them to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours.

If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.

October 12, 2024

Useless app. I am using this product for downloading from Amazon. It will not download description & only one image. Others we need upload mannually. Its a bug. They have to correct that

NEW ERA BOOKSHOP
United Arab Emirates
9 days using the app
Thalia Tech replied October 30, 2024

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.

We provided you with a solution to import products from Amazon. We haven't heard back from you concerning this. We have been given a negative review for no fault of ours.

If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.

Edited September 18, 2024

Updated review: the team was so courteous to reach out to identify the issue and corrected it. There were issues that are resolved as I used it to upload nearly 50 products without the hassle of a csv. I would fill in the rest but the heavy lifting is done with this app.
After that its my responsibility to customize my pages to how I need to present it. A good team who reaches out and thoughtfully solves and discusses issues.

Rivete
United States
1 day using the app
Thalia Tech replied October 1, 2024

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!