Route ‑ Protection & Tracking

Route has been great for our store and Jordyn Wattles has been a terrific representative! Our customers love the service and our service team really appreciates this service. We are very happy and look forward to continuing our partnership with Route.

Justin is as good as it gets, and Route has been incredibly helpful for our business!

Route is a great app. John was really helpful in helping us sort out some issues that we had with our orders. Their support team is really friendly and helpful.

It’s nice to have the peace of mind that shipping protection is taken care of. Claims have been made easily and resolved promptly. Thank you, Justin Boyce!

Mitchel Lund has been incredibly helpful throughout the entire Route installation process. He guided us step by step, making the setup smooth and straightforward. Beyond the initial implementation, he has continued to provide excellent support and follows up on our account regularly to ensure everything is running properly.

His responsiveness, expertise, and proactive approach have made a real difference to our experience with Route. We truly appreciate his dedication and highly recommend working with him.

We have been working with route for a few years and it has been a great experience. We also just implemented their returns platform as well and the transition process was pretty seamless. Justin was very hands on with making sure our complicated returns workflows were set up and functioning correctly. Very hands on and helpful.

The Route team, including Mitch, have been super helpful and supportive through our implementation of Route on Shopify. We are working on adding their package protection, track and returns offerings and often collaborate across their team and ours. Our customers love the options on site that Route provides.

Very useful app that our customer appreciates being given the option to add shipping protection. Jordyn and their support team also offers excellent vendor service that goes above and beyond.

Wonderful app with great and attentive customer support service.

We had a really great onbaording team when we implemented Route Shipping Protection - shout out to Hannah.
We have just implemented the Returns and it has been great working with Justin B and Jordyn W. They did the bulk of the set up work for us which was very helpful as we are such a small team. Quick to respond, great to work with! L Jacoby, Caskata