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Worst App I've ever used. The App froze multiple times during a major sales event while I was trying to activate/ deactivate sales. Reached out to support over email/ live chat and no-one responded. Wasted hours of my own time trying to fix it. Good riddance!
Thank you for your feedback, and we apologize for the inconvenience you experienced with sales getting stuck when activating or deactivating.
Our team identified and fixed the issue and should never happen again. If you decide to try our app again, we are confident you will have a much better experience. Please feel free to reach out if you have any further questions or need assistance.
Hi. Three of our sales are stuck in deactivating now, meaning we cannot activate or deactivate any of our sales at the moment. Please advise ASAP! We need this fixed now so that we can run our sale tomorrow! Thank you. I will delete the poor review when it is fixed.
A very good app that works and is very stable. But for bigger stores it does affect the loading times of your pages- esp. collections. Our load time from our homepage to any collections pages doubles to triples with this app.... from 2 to 7 seconds to more. We do have hundreds of products but no other app has caused this. Hopefully SAIO will fix this problem.
So, a great app but there is a price to pay.
Hi FEAR-NONE, thank you for trying our app, and thank you for your review! Our app only updates the prices of your products on the backend of Shopify. It is in no way connected to the frontend of you shop, and can't affect the load time of your site.
Is there any other change you have made to your store recently, or any other new app? Please reach out to us if you would like some help tracking the issue down. Thanks!
The app works great. It does need a little work if you have many products or want different discounts but all can be achieved by creating collections with specific tags or vendors.
Thank you for your review! We're glad you like the app!
Fast customer service. Thank you.
The app crashed whilst deactivating a sale and wouldn't revert my prices. Had to remove the app and redo all the pricing manually. Completely let down especially as you have to pay for the app...avoid!
I used this app a few times and it worked okay but the last time i used it, it changed the prices of all of the products in one category, ruined my shop and now I have to manually reprice hundreds of items
Destroyed my website. I turned off the app after the sale and the sales prices stayed on my website. I couldn't fix this and I am still waiting to hear back from their customer support. I emailed them at 930 am and it is now 5 pm. I wouldn't trust this app.
It's super slow every time you have to enable or disable a sale and support answer is that they experience an issue at that moment. That's not true, it's always VERY slow.
Support takes more time than the update to answer. So by the time they speed it up it's too late.
Hi,
Thank you for the review :). The more products you have the longer it takes.
Next time you enable a sale and feel it take to long - email our support and they can speed it up for you.
Thanks
The app isnt working as we hope. is very slow!! It allowed me to put comparative prices with a discount, but now i cant change them or delete all the offers, in order to put them back with the correct prices. Basically you need to change all the prices manually in the shopify admin.
Thank you for your review! Sorry the app seems to be slow for you. We are limited by Shopify to updating about 100 products per minute. If you were trying to update many products, it can take some time.
If you by chance uninstalled the app with sales that were still active, we lose access and can't change back the prices. However, you can fix that by re-installing the app, creating the same sales, activating them (they will still be active on your store, so there will be no change to your prices), then deactivating them. I hope that helps, and feel free to reach out with any other questions!
