TL: Free Gift BOGO & Upsell
Erfüllt unsere höchsten Standards für Leistung, Design und Integration. Weitere Informationen Wird in einem neuen Fenster geöffnet
Rezensionen (550)
Anpassen
-
Nach Bewertung
No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.
Hi,
This is the Salepify team.
Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.
We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.
As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:
- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.
In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.
We sincerely appreciate your understanding of this situation.
Salepify has been a game-changer for our business! The app works perfectly, and we’ve been able to set up discounts and gifts with ease.
But what really stands out is their incredible support team. I had a unique issue that I thought would be a huge hassle, but they were on it immediately and resolved it faster than I could’ve hoped. Friendly, knowledgeable, and super responsive – they truly go above and beyond!
Highly recommend this app to anyone looking to add that extra touch to their store. Thank you !
An app worth checking out. Great features that even big apps don't have. Respectful, courteous and attentive customer service that helps us configure the widgets in the best way. I highly recommend this app if you want to offer gifts or discounts to your customers in a pleasant and easy way for them.
A must have free upsell/cross sell app in your free shopify app collection.
The reward bar of this app gives you a detailed and professional depth of customization.
Also you can choose a discount and a package deal option, making it a truly a versatile upsell tool for shopify.
And the customer support is more than excellent, they are ready to tackle all kinds of custom requests really fast without a problem.
10 out of 10. Excellent app, excellent customer support.
Best wishes for you from Hungary
We struggled to implement a specific set of rules, and reached out to their support team for assistance. Considering the time difference, their response was always very prompt and informative. I dealt with Jocelyn, who was very attentive and communicated seamlessly.
Our issue was referred to their Dev team for additional support and resolved within 2 days.
Friendly, attentive and efficient service from these guys with a simple to use app. Thanks again Jocelyn!
We have been using the app for some time now and it is truly a game changer for us. It works seamlessly with our theme and it has help to drive up sales. We have so far used the Free Gift feature and the Volume discount feature and we are very satisfied with the results. Needless to say that it offers more functionalities which we will gradually incorporate into our store,
The support is excellent from all aspects, Jocelyn was quick to respond and solved some minor issues we had in no time.
I would certainly recommend this app as one of the best investments you can make for your store.
I had a great experience working with their customer service. They were very responsive and helpful!
The app is great in that it will allow us to run some offers we hadn't been able to do in the past. Very excited to put it to use.
Using this app until now, we have encountered 2 bugs which has been fixed in past 2 months, and one could make us lose $600. Although it's a free app, it has a sign "Built for Shopify", that's why we trusted it, now i cannot anymore, they need to make it better.
Hi,
This is Linh from Salepify Team,
I just wanted to reach out to you personally and let you know that i've taken a fresh look at the issue you mentioned in your review. My team has confirmed that the problem has been resolved on your store, and we're confident that everything is now working smoothly.
However, I'd love to connect with you one more time to make sure you're completely satisfied with our app's performance. If you're still experiencing any issues, please don't hesitate to let me know. We're committed to regaining your trust and making sure your review accurately reflects the great service you deserve from us.
Thank you for your patience and understanding. We appreciate your business and look forward to hearing back from you soon.
The app has exceeded our expectations. It is extremely user-friendly and easy to install. Your customer service live chat team is exceptional, promptly resolving any troubleshooting I encountered in a professional and helpful manner. Jocelyn from your team has been great. It would be beneficial to have tutorials on the various features available on your app. Overall, I would highly recommend the app to others.
The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it.
Had one little problem when setting it up, but Tuan soon helped me sort it out.
UPDATE
Was shocked to see that I've been charged $15 each for July and August for an app that was free (not free trial, but FREE) when I installed it on 12 June.
Considering it won't let me set up more than one buy X get Y free and also doesn't let you stack discounts, it's not actually adding anything that's not available anywhere else.
$15 a month? You're welcome to it, spend it wisely.
Hi Bear's Vapes,
This is Salepify team.
We have received your feedback expressing dissatisfaction with our subscription service and some of the features we offer. We deeply value your input and would like to connect with you to address any concerns you may have:
1. Subscription Issue
When you initially installed our app in June, it was indeed available for free, with no charges applied. However, in July, we introduced a subscription plan for all app users. Our team had sent out notifications regarding the new pricing plan to all customers before the subscription launched.
We noticed that you uninstalled our app on July 14 and installed it again right after that, then activated our pricing plan. This is the reason why your store was applied to the new pricing plan and charged for the July and August usage like other stores meeting the subscription conditions.
2. App Features
We are eager to hear more about your specific needs when using the app's features. Since you first started using the app, we have made many improvements to our app, and it has fully addressed the issues you mentioned, such as stack discounts.
Additionally, Salepify offers many other features, and you are more than welcome to return and experience them with us. Please let us know if you need any support, we want to ensure that you have a seamless experience with our app.
