TL: Free Gifts BOGO & Upsell

TL: Free Gifts BOGO & Upsell

รีวิว (552)

การให้คะแนนโดยรวม
5
จำนวนต่อระดับคะแนน
  • 96% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
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  • 1% ของการให้คะแนนคือ 1 ดาว
22 ตุลาคม 2024

Great free app, does what I need it to do. I did experience some technical difficulties but the customer support was responsive to resolving the issue.

ALD Shop
ออสเตรเลีย
6 วัน ในการใช้แอป
22 ตุลาคม 2024

I’m thrilled with the results! The cart upsell feature effectively suggests customer to purchase more, encouraging customers to add more to their carts. This has noticeably increased my average order value.

GEULIS
อินโดนีเซีย
5 วัน ในการใช้แอป
14 ตุลาคม 2024

No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.

Espadas y Más
สเปน
4 วัน ในการใช้แอป
Tek Labs ตอบแล้ว 23 ตุลาคม 2024

Hi,

This is the Salepify team.

Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.

We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.

As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:

- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.

In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.

We sincerely appreciate your understanding of this situation.

14 ตุลาคม 2024

Salepify has been a game-changer for our business! The app works perfectly, and we’ve been able to set up discounts and gifts with ease.

But what really stands out is their incredible support team. I had a unique issue that I thought would be a huge hassle, but they were on it immediately and resolved it faster than I could’ve hoped. Friendly, knowledgeable, and super responsive – they truly go above and beyond!

Highly recommend this app to anyone looking to add that extra touch to their store. Thank you !

Get Flocked
ออสเตรเลีย
4 วัน ในการใช้แอป
10 ตุลาคม 2024

An app worth checking out. Great features that even big apps don't have. Respectful, courteous and attentive customer service that helps us configure the widgets in the best way. I highly recommend this app if you want to offer gifts or discounts to your customers in a pleasant and easy way for them.

Ma boutique
ฝรั่งเศส
1 วัน ในการใช้แอป
10 ตุลาคม 2024

A must have free upsell/cross sell app in your free shopify app collection.

The reward bar of this app gives you a detailed and professional depth of customization.
Also you can choose a discount and a package deal option, making it a truly a versatile upsell tool for shopify.

And the customer support is more than excellent, they are ready to tackle all kinds of custom requests really fast without a problem.

10 out of 10. Excellent app, excellent customer support.
Best wishes for you from Hungary

Biscottíz
ฮังการี
ประมาณ 8 ชั่วโมง ในการใช้แอป
27 กันยายน 2024

We struggled to implement a specific set of rules, and reached out to their support team for assistance. Considering the time difference, their response was always very prompt and informative. I dealt with Jocelyn, who was very attentive and communicated seamlessly.

Our issue was referred to their Dev team for additional support and resolved within 2 days.

Friendly, attentive and efficient service from these guys with a simple to use app. Thanks again Jocelyn!

Lay-Z-Spa
สหราชอาณาจักร
ประมาณ 2 เดือน ในการใช้แอป
19 กันยายน 2024

We have been using the app for some time now and it is truly a game changer for us. It works seamlessly with our theme and it has help to drive up sales. We have so far used the Free Gift feature and the Volume discount feature and we are very satisfied with the results. Needless to say that it offers more functionalities which we will gradually incorporate into our store,

The support is excellent from all aspects, Jocelyn was quick to respond and solved some minor issues we had in no time.

I would certainly recommend this app as one of the best investments you can make for your store.

Hi-2 Cosmetics - Quality Skin Care since 1974
ไซปรัส
5 เดือน ในการใช้แอป
9 กันยายน 2024

I had a great experience working with their customer service. They were very responsive and helpful!

The app is great in that it will allow us to run some offers we hadn't been able to do in the past. Very excited to put it to use.

Aerostich
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
แก้ไขเมื่อ 10 ธันวาคม 2024

Using this app until now, we have encountered 2 bugs which has been fixed in past 2 months, and one could make us lose $600. Although it's a free app, it has a sign "Built for Shopify", that's why we trusted it, now i cannot anymore, they need to make it better.

EUNORAU DEALER US
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Tek Labs ตอบแล้ว 16 ธันวาคม 2024

Hi,
This is Linh from Salepify Team,

I just wanted to reach out to you personally and let you know that i've taken a fresh look at the issue you mentioned in your review. My team has confirmed that the problem has been resolved on your store, and we're confident that everything is now working smoothly.

However, I'd love to connect with you one more time to make sure you're completely satisfied with our app's performance. If you're still experiencing any issues, please don't hesitate to let me know. We're committed to regaining your trust and making sure your review accurately reflects the great service you deserve from us.

Thank you for your patience and understanding. We appreciate your business and look forward to hearing back from you soon.