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Very disappointed. They charged us for the Urgency Countdown Timer Bar but we are not even using their app — it was just installed. Charging without proper usage is not fair at all. Would not recommend unless they fix this issue.
Thank you for your feedback.
Please note that the confirmation to use the app is made on your side, and we clearly describe all usage-based charges in our terms and conditions. The app has been active on your site since September, which is why the charges were applied.
If you decide not to use the app moving forward, you can uninstall it at any time. If you need assistance, we’re here to help.
This app is so easy to use and is a great addition for us to add a countdown timer to our website. The template designs are really good looking. Also, the fact that it ends automatically on a date and time and then disappears makes it so much easier for those of us that like the set it and forget it model.
We're thrilled to receive your review — thank you! It's great to know that our app is making a real impact on your Shopify store. We’re continuously working to improve, so feel free to reach out with any ideas or questions.
Best regards,
The GoodApps Team
5 stars. Perfect integration, works just fine :) Doesn't take a star off but worth mentioning: Somehow it won't start my scheduled second timer that should start an hour after the one before ends. I always have to manually deactivate and activate again on Mondays when the second one should start. Maybe you guys can fix this soon? :)
We appreciate your positive review — thanks for choosing our app!
Thanks for your wise remarks as well. Your satisfaction is our top priority, and we’re always working to improve!
Best regards,
The GoodApps Team.
Pretty a solid 5-star app. Nonetheless to say it's free. Definitely do some help in improving the conversion rate. But I still want the developer team could make the loading time shorter.
Thank you for your positive feedback! We're glad to hear that you consider our app a solid 5-star application and that it has been helpful in improving your conversion rate.
We value your feedback and appreciate your suggestion regarding the loading time. Our development team is always working on enhancing our app's performance, and we'll take your feedback into consideration as we continue to make improvements.
If you have any more ideas or need further assistance, please don't hesitate to reach out. We're here to support you and ensure that you have a smooth and enjoyable experience using our app.
Best regards,
GoodApps team
good
Thank you!
Best regards, The GoodApps Team.
Un placer contar con un apoyo instantáneo y muy profesional, muy recomendable
Thank you very much!
Best regards, The GoodApps Team.
Great app. I think it really helps with converting sales. Customer service is fast too!
Thanks for your feedback!
Best regards, The GoodApps Team.
I just started using it but it seems great so far and is easy to use!! Love the look on my desktop and mobile views of my site!
Thank you! Knowing that you're satisfied with our app means a lot to us.
If you ever have questions, suggestions, or need assistance, please, don't hesitate to reach out!
Best regards,
The GoodApps Team.
This was very straight forward to set up. For a free app there are alot of customization options. Great find!
Thank you for the review! We're always here if you need any help.
Funciona muito bem e dá pra realizar diversas configurações.
Agradecemos sua avaliação positiva — obrigado por escolher nosso aplicativo! É sempre gratificante ouvir de usuários como você.
Atenciosamente,
Equipe GoodApps.
